Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 3, 2021

Great app. Great support. Nothing to add. A no brainer if you want to run a serious store. Totally recommend

GSD Prestige
United Kingdom
About 1 year using the app
September 23, 2021

Not bad. The free version is very friendly to newcommers. Newcomers need a long time to expand their business in order to upgrade the version of the app. ^-^

ninesbikes
China
About 1 year using the app
December 17, 2014

Fast quick and easy. Easy to install and easy to use. My customers have finally stopped calling me about tracking information.

nwrugs.com #loveofrugs
United States
About 1 year using the app
May 19, 2021

I just started my store and this looks to be the best tracking app from what I have seen. They were very quick to respond to a question I had and help me out.

Slumber Room
United States
About 1 year using the app
July 18, 2016

This app is SOOOOOOO useful. If you put on your home page, as I did, it stops all the emailing back and forth. The customer can plug their tracking # right in and it gives them all the movement info on their purchase. If I could give this app 10 stars I would!!

Awesome and thank you so much for making my shopify store "customer friendly"

Lori
bybirthdayteez.com

Bybirthdayteez
United States
About 1 year using the app
March 25, 2023

Debashish was very kind and helped me resolve my issues. I am happy the customer service is so responsive and helpeful!

HouseofQuruxleys
Canada
About 1 year using the app
April 1, 2021

I had issues integrating the shipments and customer service fixed it up for me. Very happy with the service.

Benita Marie Swimwear™
Australia
About 1 year using the app
May 29, 2017

Love this app! Worth the purchase!!

Visual Attitudes
United States
About 1 year using the app
Edited April 9, 2021

With the help of Varun, I was easily able to remove the AfterShip brand from my tracking page. Quickly and easily.

Swang
Australia
About 1 year using the app
October 5, 2021

This app is very powerful and I like it very much. The customer service responds quickly, and any problems can be resolved at any time.

lovedollshops.com
China
About 1 year using the app