Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

July 12, 2021

I use this app so my customers can easily track their packages. It is very easy to use and customer support is extremely helpful.

Bean Bred Clothing
United States
5 months using the app
June 21, 2023

I got good help! it tooks looong time but he has helping me a lot!!!! Good employee you have Aftership

Summer-Ready
Sweden
5 months using the app
May 29, 2023

Ankit was a great help we solved the the issues i was trying to solve,. we got on a call and worked through the 2 issues. he was great!

5 Star Baby Strollers
United States
5 months using the app
Edited July 26, 2023

Hi Ankit,
It was a pleasure connecting with you over the call and thank you for providing the detailed information on the after-ship application. Good Job. Thank You.

Best Regards
Sudheer J.

Distacart
United States
5 months using the app
December 27, 2021

The Aftership app is a powerful easy to use tool loaded with features to help provide excellent customer service to your customers. Easy setup and also brilliant customer support if you have any questions. I highly recommend!

TaylorsRoad
New Zealand
5 months using the app
May 1, 2022

This app has been very helpful for my customers to be able to find out their orders with ease and for me to be able to keep track of all of our shipments.

ForeStrength
United States
5 months using the app
May 25, 2021

This app, its user friendly. Straight forward and it helps me with my store. My friends whos got online store also use it and recommend it. KUDOS aftership!

The Storm
United States
5 months using the app
March 13, 2021

I've been using AfterShip for over a year now and I can't say enough good things about this app and the AfterShip team always very helpful and professional. I absolutely recommend this after for your customers to track their shipments.

Luxx Kitchen
Canada
5 months using the app
January 19, 2023

Have run into a few hiccups here and there with some email notifications, but the support team has always helped me out. But customers receiving real-time notifications about shipping delays, pickups being ready, and exceptions is insanely helpful. Will continue to use from now on.

Kaviso
United States
5 months using the app
Edited April 9, 2021

the customer service was great and very helpful. so far the app has been easy to use and navigate. would recommend

Better Gut Feeling
United States
5 months using the app