Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 18, 2022

Pretty straightforward and easy to use - we use it so our customers can track their shipments and not have to waste their time or ours going back and forth with email. Support is quick and responsive. Been using it for a while now and so far so good!

Nelo Cosmetics
United States
About 1 year using the app
August 4, 2022

Great service and customer support! They are always willing to answer my questions and have a quick response time.

Levate
United States
About 1 year using the app
January 27, 2014

Very nice addition to our site to add the tracking feature right in the contact us page. Save us a lot of e-mails asking basic questions. Very easy to implement and it is great. Thank you for creating such a wonderful app!

Carl Grace Designs
United States
About 1 year using the app
November 19, 2021

Great app so far! I love the branded tracking page and email updates. I was also given the option of removing the AfterShip branding from tracking page which was a great bonus to the offer.

Switch Neon
United Kingdom
About 1 year using the app
December 11, 2021

This app provides a 1st class post-ship experience, looks really clean, and encourages additional sales after ordering. Love it!

Minimo Skin Essentials
United States
About 1 year using the app
December 4, 2013

Install was very easy. Haven't used it much yet.

USA Room Dividers
United States
About 1 year using the app
February 12, 2017

AfterShip is a really nifty tool in automating tracking packages. It reassures my customers that we care about their product arriving to their doorstep successfully! I would highly recommend this app. Best part is there's a basic plan for free!

Seen On Celebs
United States
About 1 year using the app
December 2, 2021

This app is just what we needed, and support is friendly and very helpful. We would definitely recommend.

Desk Expressions
United States
About 1 year using the app
May 21, 2017

AfterShip allows easy tracking of multiple shipments online or through the mobile app.

Imusindustries
United States
About 1 year using the app
June 2, 2015

This app is the perfect post-shipping tracking app supporting automatic notifications.

Suranas Jewelove
India
About 1 year using the app