Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

March 23, 2021

great app. easy to use interface. will upgrade after trial. provided quick customer support. would recommend to a friend.

Alana's Boutique
United States
5 months using the app
October 23, 2021

Great Customer service. Looking forward to working with them and all my brands in the future. Def recommend.

Lux
United States
5 months using the app
March 8, 2023

Amazing customer support service!! They help me a lot by a zoom call, sharing me screen and giving me step by step instructions!!

AdesiivoStudio
Portugal
5 months using the app
January 3, 2023

great great great patient helpful made me understand all

i dont like to spend my time writening reviews,time is money and you dont give any but this guy was great

PRACTICA
France
5 months using the app
October 3, 2023

I don’t have much words All I can say is that I’m impressed by your service keep it up.

MOHIGAN
South Africa
5 months using the app
Edited April 6, 2021

It´s not the cheapest, but definetly the best app for order tracking! The support is great and the CX is perfect!

labelme.at
Austria
5 months using the app
February 15, 2023

Recomendo o app, pois mesmo sendo iniciante no e-commerce, tive suporte e atendimento de qualidade. Obrigado.

PuDuTic
Brazil
5 months using the app
March 11, 2023

I would highly recommend using aftership app, it's very easy to use and the customer service is very supportive and informative. I've had the pleasure to speak to Debashish Banerjee from AfterShip app customer service and he explained major parts of the app very well, I am now comfortable to manage my store with using the app.

MEexotics
Saudi Arabia
5 months using the app
October 12, 2020

Easy set up. Only problem that I have is I'm unable to chose manually my local carrier from the dropdown many in the order page.

The Fandom Frenzy
Malaysia
Over 7 years using the app
AfterShip replied October 12, 2020

Thank you for sharing your valuable feedback. In order to discuss the issue further, we have sent you an email on your registered email address.

You can also contact us via the chat option in your AfterShip account or email us at support@aftership.com. We are available 24X7.

January 31, 2022

The App is easy to install and use. I'm using Oberlo, so I still have to manually sync the shipping number every time but this app has made tracking a lot easier.
Amazing costumer service.

Tiny Closets
Australia
5 months using the app