Reviews (4,744)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

April 1, 2021

I had issues integrating the shipments and customer service fixed it up for me. Very happy with the service.

Benita Marie Swimwear™
Australia
About 1 year using the app
May 29, 2017

Love this app! Worth the purchase!!

Visual Attitudes
United States
About 1 year using the app
October 5, 2021

This app is very powerful and I like it very much. The customer service responds quickly, and any problems can be resolved at any time.

lovedollshops.com
China
About 1 year using the app
Edited April 9, 2021

With the help of Varun, I was easily able to remove the AfterShip brand from my tracking page. Quickly and easily.

Swang
Australia
About 1 year using the app
August 14, 2017

Very useful, can't run my business without this.

Thainordic
Sweden
About 1 year using the app
February 22, 2023

I would recommend this app. I was able to get the help I needed quickly. Thank You to the team......

Heircessory
United States
About 1 year using the app
January 25, 2023

Danke für ihre Hilfe Mr. (Harsh) sehr nett und freundlich ich werde Aftership auf jeden fall weiter empfehlen.

Alfaalpina
Germany
About 1 year using the app
Edited June 28, 2021

This app is so useful for my customers to keep track of their purchases, which is vital, because who wants to purchase an item and not be able to track it? My customers are always excited to see where their package is and when it will arrive. The bonus to this app is the customer service. They were quick to reply and help with a question I had AND walked me through everything I needed to do on my end. A great app and company! 10

Nicki Lynn Jewelry
United States
About 1 year using the app
November 28, 2021

I had problem with my tracking page and the support team run through the problem, help, and share end-to-end solution to solve the issue.

Tokoneko
Indonesia
About 1 year using the app
September 1, 2021

Prompt customer support and they respond quickly to inquiries. The tracking page looks great and is customizable.

Paradisus Signature
Canada
About 1 year using the app