Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

July 31, 2022

The customer service is excellent and fast to answer and the features of the app are the best for a tracking app so far, best one in that category

Mont Atlas
Canada
About 1 year using the app
January 25, 2022

Good App, and nice Support team.They solved many of my problems.
this App also very powerful.I recommend it to other merchants!

EasySMX
Hong Kong SAR
About 1 year using the app
Edited May 7, 2021

Anurag helped me out with tracking app issue I was having and resolved it very promptly. Very enthusiastic and knowledgeable person. Thank you for excellent support.

Buccellasi Rings
United States
About 1 year using the app
August 31, 2021

So far the service seems to be impeccable. I have been assisted in a very prompt way by Varun.
Would definitely recommend

Blanche Allure
United Kingdom
About 1 year using the app
May 26, 2023

Amazing app and services! Very professional and completely customizable for our brand to keep it with the same look for whatever service we use. Thank you so much Rahul for all your help and for making this possible! Rahul is very kind, professional, persistent and gets things done! Thank you again!

Ferozia Beauty
United States
About 1 year using the app
May 19, 2022

AfterShip is a great app for order tracking and SMS. Plus the Customer support makes everything easy.

Taberna Vita
Canada
About 1 year using the app
December 9, 2021

Used aftership for order tracking. Really like it and useful for great customer service. highly recommend

DorBerry
China
About 1 year using the app
January 6, 2022

The real person help was amazing! I am really happy I was able to have my questions looked at by a real person instead of some AI BS. The person helping me was magnificent too (name was Ankush). Walked me through some super techy stuff I would have been hopeless figuring out on my own. Give this man a raise! Love working with real people, thanks

EZ-PZ
United States
About 1 year using the app
Edited June 28, 2023

Shreyasi was a great help with exceptional customer service, she helped me fix some issues i was having and even got on a screen share to show me all the details because I was confused on how to use the app. Thank you!

omniado
United States
About 1 year using the app
March 9, 2022

great app, great customer service, and fair pricing. I really like this app it is very useful and very accurate and fully brandable,

Otaku Area
United Kingdom
About 1 year using the app