Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 2, 2014

Great this allows customers to see their current location on any package without the hassle of going into the carriers website and typing in all the numbers. Rock on

Coupon Processing Center
United States
About 1 year using the app
January 25, 2014

Aftership has helped me save so much time that i use to spend relying customers email requesting the status of their order.

Fonetics Store
Malaysia
About 1 year using the app
April 17, 2017

Amazing!
Saving a lot of time. I would absolutely recommend.

Sweetfauna
Malaysia
About 1 year using the app
May 17, 2017

Exactly what I wanted!100% Necessary for an online store!

B D Lovers
Cyprus
About 1 year using the app
October 30, 2023

Saransh resolved my issue in no time. Great experience!

FLOODBUCK
United States
About 1 year using the app
April 12, 2017

I honestly feel using AfterShip is a must for every single online store. It helps bulding trust between the customer and the merchant. It's just so easy to use, always keeps people informed about their shipment. No more grey zone ; has it been delivered yet? Should I run to the post office? I will be using AfterShip forever!!

Le Gribouillis
Canada
About 1 year using the app
March 17, 2021

The AfterShip support is great and they are extremely quick to respond. I needed a quick update to my store's Track Your Shipment page and they helped me with this immediately. Highly recommend AfterShip and also your customers and future customers will appreciate this as it is extremely easy and convenient for a customer to track shipment on their end.

Outdoor Kitchen Connection
United States
About 1 year using the app
April 29, 2021

Love this app for checking shipments after they have shipped. Allows us to stay on top of the customer experience and ensure each person is taking care of! Customer service is fantastic too!

ANACT
United States
About 1 year using the app
November 12, 2013

Works really well right out of the box. Fixes a problem we were really struggling with. Highly recommend!

Outgrow.me
United States
About 1 year using the app
February 25, 2022

Very quick help, solved my problem very quick, its a great app with very efficient custumer service.

HashtagSeis14
Mexico
About 1 year using the app