Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 25, 2023

Debashish was extremely helpful in helping me sort through a shipping issue. 5 star customer service. Thank you so much!

The Useless Pancreas
United States
About 1 year using the app
April 27, 2017

Great app and good customer service. If you ship to customers you need this app. Highly recommended.

Islandica
Iceland
About 1 year using the app
July 26, 2017

Couldn't be happier, contacted them and within 8 hours they got back to me not only explaining the 'issue' but fixing it entirely for me :-)

Senpaiwares Com
United Kingdom
About 1 year using the app
September 26, 2023

Awesome to use!

leacolt
India
About 1 year using the app
November 13, 2013

Fantastic UI and easy connection to Shopify

QualityTableTennis.com
United States
About 1 year using the app
February 18, 2016

very nice app and customer service is great. Does exactly as described.

Thehostaclub
United States
About 1 year using the app
Edited April 27, 2022

Highly Recommend. The app is easy to use and very useful for my business. Great customer service. Thank you.

BEZGAR
China
About 1 year using the app
May 5, 2021

Utilisation fluide, simple et efficace. Les personnes sont là pour nous aider et nous aide très efficacement et sont à l'éoute.

DouceHair
France
About 1 year using the app
May 13, 2016

We were getting many customer emails each day about shipping info and package tracking, and it was getting a little overwhelming. Since adding AfterShip we have not received one email asking about package tracking. The packages are still going out, but our customers can now easily see where their own order is without needing to email us. The app was easy to install and set up, which is always nice. I wish I'd found this app months ago!

Homebiotic
United States
About 1 year using the app
November 14, 2022

I recommend a lot this app, very useful and the developers are very kind. I am using it and it automatize all my shipping processes. Thank you

LYOM™
Spain
About 1 year using the app