Reviews (4,775)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.
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After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.
Very good app. It has a lot of features and you can customize things such as emails and pages. It's a very helpful tool and there's a free option if you only have a small amount of orders each month.
Good tech support. Quick, helpful and polite! Thank you,Shreyasi ! I also have been using the app for about a year, and it is been very useful.
Amazing App - saved us soooo much time - gave us ZERO problems
Simply the best tracking app on shopify.
i absolutely love this app. this saves me a lot of headache!!
I'm new to Shopify and online shopping for Christmas 2014. So far I've shipped out over 200 orders through Shippo, which has made shipping affordable and a breeze.
However, checking the status of shipment was a manual process: opening an order and clicking on the tracking number.
It wasn't until I was contacted by a customer asking if the item they ordered two weeks prior had shipped? Double-checking my tracking number, it appeared the item never shipped.
Wondering if other customers might be affected, I individually went through each order one-by-one, checking the tracking information to find other possible missing packages.
Let me tell you, doing that over 200 times is ridiculously slow (and stupid on my part). But I didn't know about AfterShip at the time.
I don't know how I came across AfterShip, but it was love at first sight. The program was super easy to install and has been a God-send in giving us a birds-eye view on ALL our shipments from one page! An amazing time saver.
I also like the fact that I can override the system by marking an items "delivered" where I've contacted the customer to confirm.
I've been very pleased with AfterShip and believe it will also meet your needs in one simple, elegant, and intuitive interface. Thank you AfterShip!
Me gusta mucho para el seguimiento de pedidos, La atencion al cliente es muy rapida y eficaz. Llevo meses con ella y me va bien.
Great App! Personally wish every shop would have this!
I just had an issue with my store and thought it might have been caused by the AfterShip app. Long story short...it wasn't, but my experience with Harsh from chat support was very good. We went through the issue and possible causes. We were able to rule out AfterShip and realized it was from another app. This was the 1st time I used the AfterShip chat support and was very happy with their diligence and professionalism in helping me. I wish I could say that about the other 20 apps I've used. AfterShip delivered:)