Reviews (4,654)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

June 2, 2021

Great reliable service. Received exceptional customer service from Varun. Thank you! Appreciate the help!

Glossyfinds
United States
12 months using the app
February 19, 2017

Very useful especially for your customers to track their shipments without having to email to us over and over again! :)

Hypepotation
Singapore
12 months using the app
May 14, 2014

Great app!!!!! Easy to use and extremely helpful.

Revê et Sucré
United States
12 months using the app
June 8, 2023

Debashish Banerjee, was excellent. He took care of situation with ease. I was unfamiliar with the App for Shopify and he walked me through it with no problem. I was extremely satisfied with the service.

Black Light Apparel
United States
12 months using the app
May 23, 2017

Amazing support! I like this app.

Koolkitchentool Com
United States
12 months using the app
August 12, 2021

Apps is really good and friendly user. The chat support is helpful in assisting me on some setting up issue.

Evolving Doggie
Malaysia
12 months using the app
February 22, 2017

Good apps in tracking parcel for customer. The cons would be I need to paste the link manually to tracking URL. But so far, it is a good apps!

Www Fashionbloggerrr Com
Malaysia
12 months using the app
May 4, 2023

Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!

VLUME LASHES
United States
12 months using the app
April 14, 2017

Aftership is a great way for our customers to rack & trace their own orders. Ts saves our time and more convenient for our customers. It puts them in the picture as to what status their order is at.
Love this :-)

Fitnessstuff Co
New Zealand
12 months using the app
April 15, 2021

So far I have had a great experience! I am happy to have an app that allows be to do so much in one spot!

Berry’s Sweet Boutique
United States
12 months using the app