Reviews (4,654)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

August 30, 2015

good app. using on my website fancygoals.com

Fancy Goals Items
India
11 months using the app
April 24, 2023

I've been using AfterShip on this specific store for months now and I absolutely love it. It helps me make sure all my shipments are on track as well alerting my customers once their order has arrived. Overall the app is great and the support team as just as fantastic, especially with Debashish helping me out with every concern I've had. He's helpful, kind and very quick.

The Hearing Co.
Canada
11 months using the app
July 22, 2021

Excelente aplicación para gestion y seguimiento de envios
ojala agreguen mas transportistas locales en colombia

mismuebles.co
Colombia
11 months using the app
April 24, 2021

A very good APP, the customer service staff answered very detailed and timely, I recommend everyone to use it

Zziton
China
11 months using the app
July 11, 2017

We use this app on our site www.srjgalleria.com to provide timely shipping notifications to our customers and keep ourselves informed of shipment statuses. This app has been so easy to use and incredibly useful. We're so glad we found Aftership in the Shopify App Store.

Sandysbestbuys
United States
11 months using the app
February 20, 2021

Had an issue with rebranding my site and the tech support team was there to help within minutes. Super helpful

Melaband
United States
11 months using the app
November 19, 2021

This app is great! Easy setup and allows the customers the ability to track their package and receive shipping updates! Customer service is quick and easy!

GrillMagz
United States
11 months using the app
June 25, 2021

Yes! This app has been helpful for my customers because of the carrier I use!
Its also easy to work with!

Cross Collection
United States
11 months using the app
February 20, 2023

Great app, excellent customer support!
Been using it for a while and they always helped us out with any request.

AutoManiac.it
Italy
11 months using the app
June 19, 2017

works great, excellent addition to any shopify site.

Panda Foo
Australia
11 months using the app