Reviews (4,654)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

December 3, 2022

Great help, really useful tool, bit confusing billing model. But I really like the functionality of the app now I've set it up. Thanks aftership.

Abstract Chimes
United Kingdom
6 months using the app
February 11, 2014

I haven't had any orders yet, but the installation was super-easy.

Walnut & Vine
United States
5 months using the app
May 10, 2021

Amazing app. Loved it very much. There should be more apps like this. However, i hope the rates are decreases even further in the future.

Cromeback
Belgium
5 months using the app
April 27, 2022

Ich habe heute AfterShip Order Truck eingestellt und es als nicht IT-ler sogar hinbekommen. Einige Sachen sind mir noch unklar da würde ich mir Tutorials wünschen - aber alles kann man ja nicht haben... Derzeit super zufrieden 5+

trend-me-happy
Germany
5 months using the app
June 18, 2022

The app is great and brings a lot of value to my store. Makes it easier for my customers to track their packages.

Egendesign
Sweden
5 months using the app
June 13, 2022

Just added this app to my store, had a few questions, their support team is excellent! Looking forward to using this app and the time it is going to save us, as well as having happy customers

Pure Light Style
Canada
5 months using the app
July 28, 2021

Customer service is great, especially with Amish! Would recommend. The layout of AfterShip makes it very functional and user-friendly.

Last Crumb
United States
5 months using the app
May 4, 2021

the support is very professional very fast and efficient. problem solved simply and clearly thank you

Nomaad
France
5 months using the app
March 21, 2021

I was able to get great help while Rohit was really helpful and patient with me through this process.

Rose Comfort Furniture
United States
5 months using the app
May 15, 2021

Je suis très satisfaite de vos services. J'utilise l'application depuis plusieurs moi et toujours aussi conforme à mes attentes !

ZediZen
France
5 months using the app