Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 24, 2021

Très bonne application, facile à utiliser avec un support client au top et très très réactif , je recommande

PARENTINA
France
10 months using the app
November 2, 2016

Loving this app so far! It's simple, user-friendly and a perfect addition to my website. Customers can track their orders easily and I can see detailed, real-time delivery information. Thanks AfterShip!

Not Yet Tracked Out
Canada
10 months using the app
August 24, 2021

ótimo atendimento, obrigada pela ajuda nas minhas dúvidas. Sempre respondem rápido e com muita educaçao e boa vontade.

Inova Tech Store
Brazil
10 months using the app
July 16, 2021

Very useful and helpful customer support! Concise too! Thanks! I was able to link Klaviyo and make branding edits.

Bea's Bayou Skincare
United States
10 months using the app
Edited July 17, 2017

Love this app, tons of features, Makes keeping up with all your shipping information super easy, and all in one place. Highly recommend!

MItHut.com

Sj Stores
United States
10 months using the app
November 25, 2023

Nitin was very patient, spoke very slowly as my English is not perfect. We were able to solve the problem and he was a great and reliable help.

Lefrani
Switzerland
10 months using the app
June 22, 2021

Very helpful it is a surely one of the best out there, the simplicity is something I really liked. You should give it ta try.

BIWONDO
United States
10 months using the app
Edited June 23, 2021

I use this app to track my online store orders. So far so good! Customer service rep Amish responded quickly to help me get the branding removed ASAP. I would recommend app to other users.

Boutique with a Twist
United States
10 months using the app
March 27, 2017

Great App.
Help a lot to track all your shipment.

I would like recommend this app.

Clotshy
Indonesia
10 months using the app
June 20, 2021

very nice product that could help me to coach my shipping. Next , I will find and sync my use experience to you. Thanks a lot.

Zen-eS
China
10 months using the app