Reviews (4,655)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

May 16, 2022

Great customer service, very fast and responsive to customers wants and concerns. Adding this feature to your store will help customers trust you and buy again.

Sew And Press
United States
About 2 years using the app
December 27, 2021

This app helps my customers stay up to date with their orders. I contacted customer service for assistance with setting up plans for my store and Ankush was able to provide me with great customer service. And was able to provide a 10% off discount as a special gift. He was so helpful and went above and beyond to make sure I was satisfied. Thank you, Ankush!

Lavish Fix
United States
About 2 years using the app
March 30, 2022

I have several of their products and they work great, have awesome features, and their support team is quick and helpful!

Brush and Bristle Studio
United States
About 2 years using the app
Edited September 9, 2018

Thanks a lot, everything is still working great!! Check it out in action here!!:
https://www.exoticknifescales.com

Rundle Woodworks
United States
About 2 years using the app
March 14, 2017

This is a great app! Super easy to install & always provides up to date tracking information :)

My Fashion Obsession
United States
About 2 years using the app
April 15, 2017

Aftership are a fantastic service for anybody to have! I feel confident knowing that my customers have a reliable way of knowing where their order currently is at. Aftership makes this very easy.

Nadoork
Australia
About 2 years using the app
May 13, 2016

Fantastic service, and a very useful app to keep customers (and store owners) informed of delivery progress. Definitely recommend that all stores offer the service, especially for what little they charge!

Online Bathroomware
Australia
About 2 years using the app
Edited May 12, 2016

I love aftership. The things i think need to be improved:
1. Contact with customer
2. The unstable conexion w/ store (Mine disconnected i few times)

Things i like about it
1. Everything
2. Very useful

If you're reading this, this tool is essential for your e-commerce.

Limamelao
Brazil
Almost 2 years using the app
September 30, 2021

wow thats an amazing good and helpful app with so good and special customer service 100% recommended for every e-commerce store

grillsNmore.com
United States
About 2 years using the app
March 5, 2014

This application was easy to setup and install. I would recommend it to anyone looking for a great way to keep track of their shipping needs. Thanks for making this available!

Crackling Candles
United States
24 days using the app