Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

May 24, 2022

Aftership provides seamless tracking support for our customers. The app is well worth the investment.

Kāneloa Industries
United States
10 months using the app
May 9, 2014

I'm very impressed due to compatibility with New Zealand Post & Courier Post there is so much modern tech in NZ but in many ways we are in the dark ages.
Very Small POP thus small market does not warrant enough interest in e-commerce technology cost. Thanks AfterShip

Waterless Composting Toilets NZ
New Zealand
10 months using the app
Edited March 2, 2022

Totally cool app and customer service.
I asked to remove the Aftership branding on the bottom and Ruhika replied in a matter of seconds. Thanks darling

Reflected Division | Pets
Switzerland
10 months using the app
Edited October 5, 2022

Very useful app. And the support is the best. They are always ready to help you. Thank you!!!!!!!!!!!!!!!!!!

Sweet Doggos
Bulgaria
10 months using the app
January 3, 2022

Great app. I like it. Fast and easy. Hope to use it in a long term. I used another app before but had some issues, so now I am very happy with AfterShip. Thank you.

Happy Paws Shop LLC
Albania
10 months using the app
February 23, 2014

Easy to install and wide range of couriers on their system!

Tingo
South Africa
10 months using the app
January 25, 2023

Ankit is very good with customer service. Able to help with my problem and easy to talk to. thank you

FilmNote
Australia
10 months using the app
May 11, 2021

I just dealt with Sonali. Extremely professional service. She was so patient with me and her service is one of the main reasons why I will continue using Aftership. I encountered a problem with my shipping and step by step she guided me through how to fix the issue. She informed me of the problem and we dealt with it. Thank you Sonali. Thank you Aftership. I highly recommend Aftership. Their customer care is brilliant. Just use the chat service while you are on the admin page. They provide a very helpful service. All my order tracking needs are met with Aftership.

Your Smart Shoppe™
South Africa
10 months using the app
May 17, 2021

Sonali was very nice and helpful. Thank you. They helped me solve all my problems and used emojis. very friendly

Madeforhabibti
Canada
10 months using the app
July 29, 2017

Your customers can have a great checkout experience, but if they don't have visibility on their shipment, they turn into 1-star review-spewing monsters.
Aftership solves the problem. No-brainer for every Shopify install.

Usbkill
Hong Kong SAR
10 months using the app