Reviews (4,776)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 10, 2021

Easy to use, fast and knowledgeable customer support. They were able to help me out when I needed it. Thank you!!

Healthier Elements
United States
10 months using the app
January 19, 2022

This app was easy to install and easy to use. The customer service is excellent. Prompt responses and detailed help at any time. Would surely recommend.

The So Dreamy Company
United States
10 months using the app
May 18, 2021

This app helps my company reduce confusion for our customers. Their support staff is very helpful and highly responsive.

Trigold Nutrition
United States
10 months using the app
September 6, 2016

very easy to use and very helpful

Dandelionx
Australia
10 months using the app
February 27, 2023

wir hatten heute ein sehr nettes Gespräch mit dem netten Animesh. Er hat uns wirklich sehr weitergeholfen wenn ich könnte würde ich definitiv mehr Sterne geben.

exclusiveitem
Germany
10 months using the app
July 31, 2017

So far so good for my business!

Vipriders
Vietnam
10 months using the app
May 25, 2021

Sonali from aftership. Friendly and Awesome! Even wrote a custom code for me. Solved all my concerns. Thank you!

Pineapple Store
Canada
10 months using the app
Edited January 31, 2022

My experiences with AfterShip's customer service via their easily accessible chat app have been good so far. I am happy with the support I get.

Spark Vegan
Hong Kong SAR
10 months using the app
AfterShip replied April 14, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team

July 20, 2017

Very easy to use and helpful. Easily track your orders. Very user friendly.

Kingsjunkdrawer
United States
10 months using the app
April 11, 2021

This is a great app. It Frees up one's admin time to follow through with customers. I was also impressed by the support team.

VT Shop
South Africa
10 months using the app