Reviews (4,655)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

December 28, 2021

Excellent app and customer support, fast and easy to use. Recommended for store owners who want to improve customer satisfaction.

Finisher Secrets
United States
About 1 year using the app
July 3, 2015

Have installed it and ran it thru the testing phase, looks ok, so far

Afa World
Singapore
7 months using the app
Edited June 4, 2019

Good app, easy to use. Customer friendly, not a problem with it. Looking forward to upgrade. St

lostdiamond
New Zealand
About 1 year using the app
April 22, 2014

Great application you must have

Jellys Custom Jewelry
United States
12 days using the app
May 4, 2017

Great App! been using it for almost a year and I'm very satisfied. No bugs and great UI. Will use other apps from those fellas.

Shoesandbones
Israel
About 1 year using the app
October 12, 2021

Im very happy to download the app and the customer services its perfect to help and support , Im very to support every thing to reach the top my goal in this app thanks

Rose Veins
United Arab Emirates
About 1 year using the app
July 14, 2017

Very useful to build customer trust and very affordable.

Discounted Fidgets
United States
About 1 year using the app
September 19, 2017

It could only get Parcel Force shipping information, no DPD, DPD does not work. Also there is no real time online chat support, which is pretty bad at this day and age!

Boxfromuksupermarket
United Kingdom
About 1 year using the app
November 4, 2021

I contacted Aftership support to get the branding taken off my tracking page. My Aftership rep was Shakti and his service was great and efficient. I got it all taken care of in a matter of minutes. Thank you!

Cat Alley Pet Store
United States
About 1 year using the app
Edited January 25, 2017

I'm still trying to figure out how this app works but from what I'm seeing it really has solved many of the challenges we've been having with tracking orders. Hopefully this will help us achieve some or a complete automated trackable shipment. It has always been a challenge keeping customers updated on the status of their order. Even it the shipment is going to be a week late; they still like us when we at least inform them. They hate us when they find out a week later that it's been delayed.

FloorCity.com

Floorcity
United States
About 1 year using the app