Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

September 27, 2015

This is a very powerful and necessary app. The setup is easy and fast.

Onyx Gifts
United States
9 months using the app
April 25, 2021

app is essential is accurate and up to date every store needs this. i also have it on my mobile so i scan parcels and receive updates on status.

Fame Drinks
United Kingdom
9 months using the app
June 20, 2023

Aftership is a great application. The customer service is very fast. Shreyasi is an amazing customer service person. She have been able to provide me a solution to my question very fast.

Herazai
United States
9 months using the app
June 26, 2017

Amazing app. Helps make business easier.

Rosariobags
United States
9 months using the app
January 25, 2022

A Must have app for all of our shopify shops. It helps us and helps our customers know where their shipments are at, and if there is a shipping exception (like invalid address or return to sender), then we are able to proactively deal with it. The branding tracking page is especially useful, though our only complaint is that if we wanted multiple branded tracking pages, the app requires us to upgrade to an option that is too expensive for us.

WikiLeaks Shop
Canada
9 months using the app
May 28, 2017

excelente aplicación para hacer seguimiento a nuestros productos comprados, se los recomiendo infinitamente.

Withloveforyou1
United States
9 months using the app
February 28, 2017

Great app ! improves your relationship with the customers,and help you grow your sellings

The Rare Hats
Israel
9 months using the app
March 24, 2021

great and fast customer service!! Will continue to use their services. Support is fast and easy and gets the request done

Beyond Fuji
United States
9 months using the app
April 30, 2021

Perfect ! Save me so much time. This app is very ideal for customer service and emails, no more wasted time.

BeHappyFR
France
9 months using the app
Edited December 6, 2022

Le support client est au top, réponse rapide et claire.

Feminanea
Guadeloupe
9 months using the app