Reviews (4,655)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.
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Amazing Customer service! They helped me with the installation process from scratch all the way to setting custom domains and resolved all my issues promptly. Very grateful, def one of the best shipping apps out there. Shoutout to Anmol for helping out!!
Thank you for sharing your feedback.
Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.
Your opinion has been noted. We are dedicated to always giving the best service to you, our valued user.
I would like to inform you that after the account is deleted, all of the data was also erased, and since this process is irrevocable, we thought it would be best if the user did it themselves. As we had received multiple requests from your end to remove the account, we were able to do so.
To help you and address any issues you might have with AfterShip, our support team is available around-the-clock.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
Regards,
Team AfterShip
Great work! This app is very useful. I recommend it. Thanks a lot.
une application de suivi de colis très complète, je l'apprécie beaucoup! support client très réactif en cas de besoin
Good tech support. Quick, helpful and polite! Thank you,Shreyasi ! I also have been using the app for about a year, and it is been very useful.
It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip
Great service! super easy having all of my shipments in one location and being able to catch a package with a bad address before its returned. Customer service is also helpful.
Very good app. It has a lot of features and you can customize things such as emails and pages. It's a very helpful tool and there's a free option if you only have a small amount of orders each month.
After initial setup - which can be a little confusing - this app gives us the analytics we need to drive our customer experience forward.
Amazing App - saved us soooo much time - gave us ZERO problems
Simply the best tracking app on shopify.