Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

March 2, 2014

Fantastic app. This will seriously reduce our customer service calls.

House of Choice
United Kingdom
9 months using the app
March 7, 2022

super appli je recommande !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

GQueen
France
9 months using the app
June 20, 2017

AfterShip has been excellent so far. It makes it very easy for my customers to track their order, without having to go to multiple sites to do so. Everything is one one single location and is displayed in a very easy to read format.

Super happy with their support too. Keep it up guys!

Raptorfidgetspinners
United Kingdom
9 months using the app
November 26, 2014

Easy to use, we installed auto-fetch function using google sheet to keep the shipment status of different orders. Even I have the tracking box in my store for customers to use. It helps customers and ourselves to follow the shipment status after ship and before customers received their products. Even more, it will send us in transit email copy as well. Highly recommended.

SimplyHill
United States
9 months using the app
December 2, 2021

support online est au top ! je recommande ! ils ont réagit rapidement à mes problèmes et m'ont permis de les résoudre très rapidement ! le support est en plusieurs langues dont le francais !

EASY-BABY
France
9 months using the app
August 16, 2021

Was new to this app, had a few questions so i decided to contact the support. They got at me fast, helped me out quick and i was done with my setup in 20 minutes. Do recommend

Homescaped
Germany
9 months using the app
May 30, 2023

Ankit was very helpful & answered all my questions. He hopped on a call and walked me through different feautures

Emerson Coast
United States
9 months using the app
January 21, 2023

Ankit was quite helpful with setting up my account, we did a screen sharing google meet and he cleared all my queries

KashmKari
India
9 months using the app
March 7, 2022

This app is a life saver! I have lost nearly 10 accounts through refunds due customers' needs for real-time information about their orders. Aftership fulfills this need perfectly. Thanks guys.

Remote Practice Managers
United States
9 months using the app
January 25, 2023

Very helpful support team, prompt reply and solutions. Highly recommended! I chose AfterShip after recommendation from other business owners and so far my experience with them is excellent.

EdesHomes
United Kingdom
9 months using the app