Reviews (4,655)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

Edited September 17, 2021

Great Support team that is willing to assist you and get the job done! Need help removing the AfterShip branding on my store and they did so promptly.

Humble Brothers
Canada
12 months using the app
February 27, 2017

good111111111111111111111111111

Great Buy America
United States
12 months using the app
November 22, 2013

Great App. Integrating AfterShip has allowed me to spend more time on building my shopify theme rather than developing a custom shipping environment.

LAISSÉR VOIR
United States
11 days using the app
June 2, 2021

Great reliable service. Received exceptional customer service from Varun. Thank you! Appreciate the help!

Glossyfinds
United States
12 months using the app
February 19, 2017

Very useful especially for your customers to track their shipments without having to email to us over and over again! :)

Hypepotation
Singapore
12 months using the app
May 9, 2014

Awesome! I have to say from a customer point of view its amazing, and as a business being able to offer it...Well BRAVO!

Kaycee's Korner
United States
11 days using the app
June 8, 2023

Debashish Banerjee, was excellent. He took care of situation with ease. I was unfamiliar with the App for Shopify and he walked me through it with no problem. I was extremely satisfied with the service.

Black Light Apparel
United States
12 months using the app
January 8, 2024

GOOD

customer store
India
11 days using the app
May 23, 2017

Amazing support! I like this app.

Koolkitchentool Com
United States
12 months using the app
January 8, 2024

I am having a great and easy time navigating the useful tools on this website.

Dreaming Jaxana
United States
10 days using the app