Reviews (4,655)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

August 12, 2021

Apps is really good and friendly user. The chat support is helpful in assisting me on some setting up issue.

Evolving Doggie
Malaysia
12 months using the app
February 22, 2017

Good apps in tracking parcel for customer. The cons would be I need to paste the link manually to tracking URL. But so far, it is a good apps!

Www Fashionbloggerrr Com
Malaysia
12 months using the app
May 4, 2023

Very thorough explanation to get a solution, Animesh provided the best service and helped with an interactive video call. Very nice!

VLUME LASHES
United States
12 months using the app
June 30, 2014

I really love this app. So easy to use plus they cater to most courier delivery service worldwide!

Slimfinity & Skinthetics Wellness Depot
Philippines
11 days using the app
April 14, 2017

Aftership is a great way for our customers to rack & trace their own orders. Ts saves our time and more convenient for our customers. It puts them in the picture as to what status their order is at.
Love this :-)

Fitnessstuff Co
New Zealand
12 months using the app
April 15, 2021

So far I have had a great experience! I am happy to have an app that allows be to do so much in one spot!

Berry’s Sweet Boutique
United States
12 months using the app
April 7, 2017

Amazing app! The best ever! We use it daily and it's one of the single most easy thing to install and forget about.

Chibebe Au
Australia
12 months using the app
March 22, 2017

Amazing tool that is a must have for anybody that runs an online store. Tracking orders with the likes of over 200+ shipping companies, why would you not want to install it? Amazing!

Huay
United Kingdom
12 months using the app
April 23, 2017

Great App, Makes Tracking Easy.

Ladies Love Jewelery
United States
12 months using the app
August 15, 2023

Customer service was very fast to respond. extended my trial so thats good. we will see how this works

Malones Specialty Store
United States
11 months using the app
AfterShip & Automizely replied August 16, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip