Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

February 27, 2021

Thanks to Pawan I was able to customize my AfterShip tracking page. He was very knowledgeable and was kind enough to recommend screen share so he could walk me through the steps! I highly recommend AfterShip.

Lux Decor Home
United States
9 months using the app
April 6, 2014

Great App!! Very convenient and easy to use!!

GlamPalm Singapore
Singapore
9 months using the app
September 7, 2021

It was easy to use and set up, support assisted me quickly and efficiently as well! Highly recommended

House of Health
South Africa
9 months using the app
September 21, 2021

The app is quite simple to use. The customer service department is outstanding. My only concern is that you cannot remove the "view on app" button from the mobile view of the tracking page, which I find distracting, but so far no customers have complained! Thank you very much.

Ace Beauté Cosmetics
United States
9 months using the app
April 11, 2023

10/10 customer service from Animesh, Aftership is a great shipping app for Shopify users to use if you're looking for great tracking and service.

Luxury Commodity
United States
9 months using the app
February 13, 2022

Helpful customer service. Great app for your business, very easy to learn and super simplistic when tracking your parcels.

Club Rare
United States
9 months using the app
November 4, 2021

Online assistance was quick, fast and super helpful! My online request was done in less than 5 minutes.

Boss Business
United States
9 months using the app
July 5, 2017

Very nice. It has helped our shop a lot. Thanks AfterShip!

Obtino
Netherlands
9 months using the app
August 8, 2016

Super easy integration. Super easy for users to use. Simply copy and paste your tracking number and voila! 5/5 App

Betterjewels
Canada
9 months using the app
November 10, 2023

Jejich tým zákaznických služeb je výjimečný a jde nad rámec toho, abych se ujistil, že jsem spokojen. Vřele doporučuji!

Monis.alpaka
Austria
8 months using the app