Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

November 24, 2022

Priyanka was helpful. This app is super easy to use and it integrates with many apps. It's user friendly and would recommend it

LevelsRChosen
United States
12 months using the app
November 5, 2023

I only just started using the app and am currently on the free plan. Required some help in the beginning which was swiftly solved with help by someone from Customer Support called Rajat. Great product and service so far.

Nouveau Urban
Australia
6 months using the app
August 5, 2016

The app's name is all you need to know. It does what it needs to do and does it well. Job well done by developers

Msab Trial 1
United States
12 months using the app
March 23, 2021

I had some big troubles while switching from an account to a new one and the support was fast and outstanding! They helped me step by step until I managed to fix it!

Avangard Diamond Tools
Italy
12 months using the app
April 3, 2023

Very well explained on time, team was on spot with exsisting connection and set up. Highly recommed to anyone who is looking for tracking app.

Vital Gym
United Kingdom
12 months using the app
April 2, 2021

Loving it so far, easy to intergrate with loox. I would use this over some other apps on the marketplace

Cosyco
Australia
12 months using the app
July 20, 2017

Works well. Happy so far, thank you.

Artisan Silk
Vietnam
12 months using the app
March 26, 2022

Très bon service client qui m'a guidé pas à pas dans l'installation de l'application sur mon shop ! Merci à Niraj :)

Gros braquet
France
12 months using the app
September 30, 2023

AfterShip Tracking's live order tracking feature is amazing! It's so convenient to have every order's status in one place and easily accessible. I've had no problem using this app, and their customer service is efficient and helpful. Will definitely continue to utilize this app in the future!

Adi and Meg - Infinite
United Arab Emirates
9 months using the app
April 27, 2014

great would use again easy to use

Ultimate Aesthetics Gym Wear
United Kingdom
7 months using the app