Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

July 24, 2014

I would highly recommend AfterShip to anyone with a Shopify store. It is Free, plus you get great tracking updates on orders. Great App.

Denver SEO
United States
8 months using the app
Edited December 22, 2016

Implementation has been super easy and adjusting templates for our tracking emails was a breeze.

Immediate support was fantastic with regard to tutorial items.

Csexpress
United States
8 months using the app
Edited June 26, 2021

I just installed the After Ship app. Thank you very much Anurag for your great help to install the app. really appreciate it. very happy with your customer service

Werwolf
Australia
8 months using the app
April 17, 2017

Great app this app really helps me stay organized and great customer service. try it its a great app. -- wwwHustleMotives.com

Hustle Motives
United States
8 months using the app
March 14, 2017

great apps, recomended for your store

Ranellokids
Indonesia
8 months using the app
March 2, 2017

Great app. Easy to set up and get going. Easy to customize messages to customers.

Latergatorau
Australia
8 months using the app
August 5, 2021

Great customer service at any time. Very helpful with questions about setting up. Chat was available to help.

Myriad Origins
United States
8 months using the app
March 17, 2021

Hey guys, I can only recommend this app. Customer support is always available and very helpful. Thank you for your support

VinylSpeakerOfficial
France
8 months using the app
February 20, 2017

Helpful tool, would definitely recommend that to any online shop with lots of packages, especially if your are using different services.

Wildhood Store
Germany
8 months using the app
October 5, 2021

Until now, I only had contact with the support team. My five stars go for them, particularly Shatki, who was super friendly, quick, and efficient.

unUsual Choices
Portugal
8 months using the app