Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

June 19, 2017

AfterShip is one of the must-have apps for any Shopify store. It brings your customer service to the next level.
tonkinjewelry.com

Tonkin Jewelry
Vietnam
8 months using the app
July 22, 2016

Muy recomendable para la experiencia del comprador :D

Tejemania
Mexico
8 months using the app
March 31, 2021

The best app to track orders. Easy to integrate with all the main essential services. Quick and efficient customer service. Definitely recommended

relievo-store
United States
8 months using the app
June 19, 2021

IT IS AMAZING APP FOR USING FOR OUR STORE,IT MAKE MY STORE UP TO DATE.I SUGGEST YOU TO DOWNLOAD THIS APP

sportamaz
United States
8 months using the app
April 6, 2021

Very good customer support :) I just installed it and they told me that it integrates well with drop shipping methods:
"Please note, once the drop shipper will update the tracking number in your Shopify account then the shipment will be auto-synced in your AfterShip account and customers will start getting updates about the shipment delivery." Thx!!

Joalfit
Spain
8 months using the app
June 23, 2017

Easy to set up... worth Premium service so that e-mails are included!

Freediver Buddy
Cyprus
8 months using the app
June 10, 2014

Works great, saves me and my customers a lot of headaches.

Fargo 3D Printing
United States
8 months using the app
September 27, 2023

I cannot believe AfterShip tracking has made things this easy for me. Having all the updates in one place has provided another level of convenience for running my store, Thanks to amazing user experience design.

Chris Gulli Store
United Kingdom
8 months using the app
December 7, 2013

Great service at a great price!

313 Juice
United States
8 months using the app
June 13, 2017

I installed the free version of this app and it is syncing perfectly with my store. So far, support has been great and prompt with responses, and the interface and reports look so easy to use. It's great because we have multiple sales channels, and the app integrates Ebay and Klaviyo as well. The API also lets us integrate direct with our inventory software as well, so we can have a standard post ship service across all our sales channels!

Smai
Australia
8 months using the app