Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

July 24, 2017

Great app, i recommend to everyone starting out!

Ultimatelife
United States
8 months using the app
June 12, 2022

I highly rate this app. I had help from Harsh who within seconds removed the default banner from the mobile view. He also guided me in how to change the heading on the results page that will be seen by the customer from the URL which looked ugly to the store name. Thankyou so much Aftership - the integration video was also very easy to follow and less than 2 minutes long... no wonder you are a leader in Order Tracking apps!

Inspired Zones
United States
8 months using the app
March 23, 2017

amazing app, makes tracking smooth and easy!

Prettyshaper
India
8 months using the app
April 18, 2022

The support from this website is great. whenever I needed help with anything they always helped any way possible

SweatDragon
United States
8 months using the app
November 18, 2016

This app is really amazing,customer can track their shipment on realtime basis.

Fashion Factory Readymades
India
8 months using the app
July 14, 2017

Using Aftership has been a huge boost to our company's reputation. Getting orders sent out and letting customers know exactly where the package is located, is a big deal. I definitely recommend this to anyone wanting to keep their customers happy!

Happy Pet Labs
United States
8 months using the app
January 29, 2022

I installed the app to give my customers the opportunity to track their orders in my shop. I can recommend this app and their friendly customer support!

spitzendeals
Germany
8 months using the app
June 19, 2017

AfterShip is one of the must-have apps for any Shopify store. It brings your customer service to the next level.
tonkinjewelry.com

Tonkin Jewelry
Vietnam
8 months using the app
July 22, 2016

Muy recomendable para la experiencia del comprador :D

Tejemania
Mexico
8 months using the app
March 31, 2021

The best app to track orders. Easy to integrate with all the main essential services. Quick and efficient customer service. Definitely recommended

relievo-store
United States
8 months using the app