Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

May 23, 2017

Awesome app A+++++++++++++++++++++++++++

Soloticaeurope
Brazil
8 months using the app
April 11, 2017

Love this app. Couldn't be more user friendly. Customer service is excellent.

Plum Lake Boutique
United States
8 months using the app
February 20, 2017

AfterShip fills a necessary gap in our serving our customers. We are able to see when packages go missing or remain in-transit far too long - and then reach out to our customers to give them better updates. AfterShip helps us track packages beyond what Shopify and the order fulfillment software does. Thank you AfterShip!

Pincause
United States
8 months using the app
October 25, 2022

ce n'est pas pour la première fois que j'opte pour le service de AfterShip car je suis vraiment contant de leurs service en général et de support réactif

vasilises
Belgium
7 months using the app
July 21, 2021

Support is immediate and helpful, messages take dressing up, but good full control. now i need to get to 100 chars

Shop Figenza
United States
7 months using the app
June 3, 2021

I need extra help on some features and these guys helped me super quick. quick service and excellent customer service. thank you

Shifty Electrics
United Kingdom
7 months using the app
January 19, 2022

We're so grateful for the services provided by this app. It's features are soo good for removing most of the hassles that comes up with COD

Let's Become Successful
India
7 months using the app
August 13, 2021

Je viens de télécharger l'appilcation. Le service client est super et ils ont résolu mon problème rapidement. Je recommande AfterShip!

ProBalanceX
Switzerland
7 months using the app
June 23, 2017

Great app, works perfectly and a total time saver

Little Bambino Bear
Australia
7 months using the app
July 11, 2022

Ich habe den support kontaktiert und er konnte mir direkt helfen. Einfach das Problem geschildert und mir wurde geholfen.
super App!

Raffiniert shoppen
Germany
7 months using the app