Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

June 18, 2017

I like this app.. very easy to use..

Crjewelryandfashion Com
United States
7 months using the app
December 13, 2013

Brilliantly simply. Once the tracking number has been entered in Shopify, I can sit back and relax and know the customer is kept in the loop.

babythreads
Australia
7 months using the app
Edited April 4, 2021

So far so good. I've signed up for the free account to get started and get a feel for it. I was able to set up a beautiful custom page in less than 30 minutes. Incredibly simple and doesn't require a whole lot of HTML/coding knowledge. Once I connected my Shopify account, I was able to remove the Aftership branding by simply requesting it. Loving the ease of this so far! I am looking forward to upgrading and seeing what else I can do with this.

AUGUST & LEO SKIN
United States
7 months using the app
Edited May 24, 2023

The customer service is very quick. They are very friendly.

Also, the app is easy to use.

Highly recommend!

Axlepic
Vietnam
7 months using the app
May 11, 2021

This app is just what I needed. I have been using it daily with no issues at all. I love the detailed information I am able to view.

The Bougie Clinic
United States
7 months using the app
April 13, 2017

Great app! Helps cut down a town of customer emails asking about shipments and tracking. Has a few quirks and kinks, but overall works well. We have tried just about every tracking app and have stuck with this one.

Simplybaby Co
United States
7 months using the app
April 21, 2021

I have installed this app on the basis of the reviews that were posted by few Shopify store owners. I find this app a very useful app to send an email about the shipment details and keeps the customer happy without worrying where the goods ordered are currently withheld. I am still exploring the complete functionality of this app, and it looks like a great app to have on your store. Customer support is great and quick to respond. Even the Oberlo weekly chats suggested this app a must-have for every Shopify store owners.

BUY IT NOAH
Brazil
7 months using the app
June 17, 2022

This app integrated smoothly into my store and is extremely easy to use and update. It has also helped with automating the shipping and return process. Highly recommend!

MEAS Active
United States
7 months using the app
November 23, 2021

Amazing support team, they were very quick to respond to me and were super helpful! Thank you for the help!

Berhn
Singapore
7 months using the app
May 9, 2016

so far the app has been easy and friendly to use.
i think you should take a look at it, you wont be dissapointed

Bintbiz
Mexico
7 months using the app