Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

July 20, 2017

So far so good - Used a few times and so far is working well - Thank You!!

Crafterscreate
United Kingdom
7 months using the app
July 4, 2017

Great tracking application and fairly easy to use setup. Clients can see where their product is and we get a professional tracking page.

CuteFTW.com

Cuteftw
United States
7 months using the app
July 17, 2017

AfterShip has has helped me solve numerous disputes by enhancing the visibility of tracking information. Aftership creates a unique url where my customers can easily see the journey of their parcel orders.

AfterShip has a clean UI and integrates seamlessly with Shopify. Aftership also features the ability to connect social accounts for advanced customer service and lines of communication.

Finally AfterShip is one of the applications that features a high level of customisation allowing you to present your tracking pages in line with your brand identity.

Prestige Megastore
United Kingdom
7 months using the app
July 13, 2017

EXCELLENT !!!!! BEST SHIPPING APP.

4you4
Brazil
7 months using the app
June 18, 2017

I like this app.. very easy to use..

Crjewelryandfashion Com
United States
7 months using the app
December 13, 2013

Brilliantly simply. Once the tracking number has been entered in Shopify, I can sit back and relax and know the customer is kept in the loop.

babythreads
Australia
7 months using the app
Edited May 24, 2023

The customer service is very quick. They are very friendly.

Also, the app is easy to use.

Highly recommend!

Axlepic
Vietnam
7 months using the app
Edited April 4, 2021

So far so good. I've signed up for the free account to get started and get a feel for it. I was able to set up a beautiful custom page in less than 30 minutes. Incredibly simple and doesn't require a whole lot of HTML/coding knowledge. Once I connected my Shopify account, I was able to remove the Aftership branding by simply requesting it. Loving the ease of this so far! I am looking forward to upgrading and seeing what else I can do with this.

AUGUST & LEO SKIN
United States
7 months using the app
May 11, 2021

This app is just what I needed. I have been using it daily with no issues at all. I love the detailed information I am able to view.

The Bougie Clinic
United States
7 months using the app
April 13, 2017

Great app! Helps cut down a town of customer emails asking about shipments and tracking. Has a few quirks and kinks, but overall works well. We have tried just about every tracking app and have stuck with this one.

Simplybaby Co
United States
7 months using the app