Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

Edited January 8, 2022

Nice to use I have Approved it thank you and cheaper
U have installed it before and after I found that it is the best one App.
I don't have much Experience with but to hear from the People who are using it for wrong Time. that's why now I have a trust on this App to run it on my business. Thank you.

Brandsonce
Germany
6 months using the app
AfterShip & Automizely replied November 14, 2021

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the app as it is cheaper and one of the best apps.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Rupam

Team AfterShip

September 25, 2021

AfterShip has an easy to use interface and does a great job consolidating all orders along with their tracking.

Avanquil, LLC
United States
6 months using the app
September 20, 2021

Great customer service. I have tried a couple of tracking apps in shopify. This one is the easiest to use.

Kidsyard Greenland
United States
6 months using the app
March 22, 2017

I had this installed at RyTrend.com and it made everyone's life easier, my customers can check the page on my site anytime to check status, The best part is that it encourages my customers to visit my site more often to check the delivery status and browse around and maybe eyeing more product to buy later, instead of the Buy and Forget.

Best PASSIVE after-sales customer retention.
No need to email promotions and stuff your buyers after a sale, they will pop-in anytime while theu wait.

6 ****** Stars
WELL DONE

Rystyle
United Kingdom
6 months using the app
June 1, 2021

Awesome App!
Highly recommend it specifically for beginners, so easy to use. They offer a lot of free tools check it out.

JOMOBabe
United States
6 months using the app
January 31, 2015

Great app! Really easy to install. I would pay for this

Sokx
United Kingdom
6 months using the app
July 28, 2017

My son and I have started a new business and found this app to be very simple to use and so helpful! Thanks for an awesome free app to help simplify our lives!

Mowsem
United States
6 months using the app
Edited September 17, 2021

Amazing app, easy to use and great and friendly costumer support. I totally recommend it. I will use it a lot.

adoretropical
Australia
6 months using the app
January 31, 2022

Die App ist sehr hilfreich und der Kundenservice hat mir sehr weitergeholfen. Zudem wurde mein Anliegen sofort bearbeitet:)

Granatendeals
Germany
6 months using the app
October 8, 2022

Great support team they helped me a lot with setting up my shopify store shipping emails as well as cart SMS.

Gelin Diamond
United States
6 months using the app