Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

May 9, 2023

Amazing Support Experience with Aftership. They have been supportive and helpful throughout the process. Big thanks to Debashish he has gone beyond my expectations to resolve our issue.

VEYACHE
Australia
7 months using the app
June 3, 2014

Still new to this app - appears to be great based on the write ups I have seen.

Moliva Exports
United States
7 months using the app
August 17, 2021

is good . It has complete functions and perfectly solves the problems between me and the customer. I don't need to worry about the freight anymore, and the customer service reply is very fast.

365 Fury
United States
7 months using the app
August 8, 2021

Thank you for your help. I greatly appreciate it if I need help again I will definitely contact you. Thanks again!!

Petersons Legacy Store
United States
7 months using the app
February 13, 2022

I love this app, as it helps me to track orders and make my customers happy. The support team is also amazing and helps you with the problems patiently.

fracasser
Taiwan
7 months using the app
September 8, 2021

Helpful application and available support! I had a problem with tracking my orders, and now everything happens automatically!

tabselect
United States
6 months using the app
May 5, 2021

Very good and quick service. Im now clear about what to do next in my process thank the guy who helped med.

www.shop-hannahmartin.com
Germany
6 months using the app
Edited May 18, 2021

awesome service! i really appreciate the help i got with my problem. Helps a lot to speak in live chat.

Your Survival Hacks
Netherlands
6 months using the app
June 19, 2017

Until now, we can succesfully keep track of our orders. We worked with a competitor which failed utterly to present the tracking route and to answer the support. And, it was paid. Aftership is free until a certain level, which, if we reach it, we will be paying happily.

Culturestar
United States
6 months using the app
October 8, 2021

Very good costumer service. They were very quick in solving the issue. I had them remove their branding from my store. Thank you

Markat’s Shop
Dominican Republic
6 months using the app