Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

November 28, 2016

Great App Store to have on you Shopify App List . A+

Next Discount
United States
7 months using the app
November 15, 2021

Downloaded and paid for the plan the same day, easy to customize and they removed the aftership branding in seconds.

WOLFpak
United States
7 months using the app
August 2, 2021

awesome help. customer service helped extend my free plan. the people that work here are very good at their jobs

Ledger Official
United States
7 months using the app
July 17, 2017

Early days as I have just installed, but this is app seems to be exactly what i was looking for. A simple, easy to use app that is good for us and the customer! A detailed review to follow in coming weeks.

Kelapa Organics
Australia
7 months using the app
May 13, 2017

AfterShip has helped substantially decrease our online store's support time. Customers can easily view where their items are as well as expected delivery dates. I was surprised by how many shipping companies are offered via AfterShip to track by and how easy it was to get setup. This app is a must for any eCommerce Shopify site!

Superiorheadphones
United States
7 months using the app
April 27, 2022

The CS helping solve the problem smooth and good. It can let me know more clearly the Order deliver to customer status.

S-CELL
Hong Kong SAR
7 months using the app
January 12, 2022

I needed questions and they responded in a timely manner. Looking forward to using this app for my business.

Let's Vibe Candle Bar
United States
7 months using the app
May 13, 2022

Just switched over from another tracking app. If I have 1 order with multiple tracking numbers, Aftership picks it up automatically (the other tracking apps did not do this). Set up was easy and painless. Although I do wish there were more options to customize the tracking page (only gives 3 templates). The email notifications to customers don't go to spam, the images of the items ordered are not distorted. As of now, I'm glad I upgraded to a better tracking app.

Ziemay
United States
7 months using the app
April 22, 2016

AfterShip is a great and helpful app! Customer can now track their order from my website and that is great! Moreover, it is very easy and simple to install. Just try it :)

Nanasecretbox
France
7 months using the app
February 9, 2016

Great app!!!! Works great!

www.bellevalourecouture.com

Belle Valoure
United States
7 months using the app