Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

August 8, 2021

Thank you for your help. I greatly appreciate it if I need help again I will definitely contact you. Thanks again!!

Petersons Legacy Store
United States
7 months using the app
February 13, 2022

I love this app, as it helps me to track orders and make my customers happy. The support team is also amazing and helps you with the problems patiently.

fracasser
Taiwan
7 months using the app
September 8, 2021

Helpful application and available support! I had a problem with tracking my orders, and now everything happens automatically!

tabselect
United States
6 months using the app
May 5, 2021

Very good and quick service. Im now clear about what to do next in my process thank the guy who helped med.

www.shop-hannahmartin.com
Germany
6 months using the app
Edited May 18, 2021

awesome service! i really appreciate the help i got with my problem. Helps a lot to speak in live chat.

Your Survival Hacks
Netherlands
6 months using the app
June 19, 2017

Until now, we can succesfully keep track of our orders. We worked with a competitor which failed utterly to present the tracking route and to answer the support. And, it was paid. Aftership is free until a certain level, which, if we reach it, we will be paying happily.

Culturestar
United States
6 months using the app
Edited November 22, 2023

Ankit has given me full introduction of the application. He was very professional, helpfull, given me all of the details and the feature that is needed for me and my shipments tracking status. I recommend this application and Rajat as a great professional. Hope that the AfterShip employer will recognize her ambitious and effort with giving her appropiate bonus on salary.

TalkBuddy™
United States
6 months using the app
October 8, 2021

Very good costumer service. They were very quick in solving the issue. I had them remove their branding from my store. Thank you

Markat’s Shop
Dominican Republic
6 months using the app
September 25, 2021

AfterShip has an easy to use interface and does a great job consolidating all orders along with their tracking.

Avanquil, LLC
United States
6 months using the app
Edited January 8, 2022

Nice to use I have Approved it thank you and cheaper
U have installed it before and after I found that it is the best one App.
I don't have much Experience with but to hear from the People who are using it for wrong Time. that's why now I have a trust on this App to run it on my business. Thank you.

Brandsonce
Germany
6 months using the app
AfterShip replied November 14, 2021

Thanks for sharing your valuable feedback. We are glad to know that you are happy with the app as it is cheaper and one of the best apps.

We are open to your suggestions. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,

Rupam

Team AfterShip