Reviews (4,777)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

July 17, 2017

Early days as I have just installed, but this is app seems to be exactly what i was looking for. A simple, easy to use app that is good for us and the customer! A detailed review to follow in coming weeks.

Kelapa Organics
Australia
7 months using the app
May 13, 2017

AfterShip has helped substantially decrease our online store's support time. Customers can easily view where their items are as well as expected delivery dates. I was surprised by how many shipping companies are offered via AfterShip to track by and how easy it was to get setup. This app is a must for any eCommerce Shopify site!

Superiorheadphones
United States
7 months using the app
April 27, 2022

The CS helping solve the problem smooth and good. It can let me know more clearly the Order deliver to customer status.

S-CELL
Hong Kong SAR
7 months using the app
January 12, 2022

I needed questions and they responded in a timely manner. Looking forward to using this app for my business.

Let's Vibe Candle Bar
United States
7 months using the app
May 13, 2022

Just switched over from another tracking app. If I have 1 order with multiple tracking numbers, Aftership picks it up automatically (the other tracking apps did not do this). Set up was easy and painless. Although I do wish there were more options to customize the tracking page (only gives 3 templates). The email notifications to customers don't go to spam, the images of the items ordered are not distorted. As of now, I'm glad I upgraded to a better tracking app.

Ziemay
United States
7 months using the app
April 22, 2016

AfterShip is a great and helpful app! Customer can now track their order from my website and that is great! Moreover, it is very easy and simple to install. Just try it :)

Nanasecretbox
France
7 months using the app
February 9, 2016

Great app!!!! Works great!

www.bellevalourecouture.com

Belle Valoure
United States
7 months using the app
June 3, 2014

Still new to this app - appears to be great based on the write ups I have seen.

Moliva Exports
United States
7 months using the app
May 9, 2023

Amazing Support Experience with Aftership. They have been supportive and helpful throughout the process. Big thanks to Debashish he has gone beyond my expectations to resolve our issue.

VEYACHE
Australia
7 months using the app
August 17, 2021

is good . It has complete functions and perfectly solves the problems between me and the customer. I don't need to worry about the freight anymore, and the customer service reply is very fast.

365 Fury
United States
7 months using the app