Reviews (4,656)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its excellent customer support, particularly noting staff members like Priti, Rajat, and Nitin for their responsiveness. The interface is user-friendly, making it ideal for startups, and the free plan offers essential features beneficial for new or small businesses. It supports a wide range of carriers and provides real-time tracking updates and detailed analytics, enhancing customer satisfaction. Additionally, its seamless integration with Shopify and customizable tracking pages and notifications help streamline e-commerce operations and maintain brand consistency.

May 23, 2022

fast and easy to set up. friendly customer support available at any time for help. recommended application.

Sunday Shopy
New Zealand
7 months using the app
May 30, 2017

Very useful app. Will recommend to everyone.

Shades Crush
Canada
7 months using the app
November 11, 2021

This app is easy to set up and understand, customer service is highly responsive, polite, and helpful. I will recommend this app to anyone asking me about using AfterShip for their business.

Beauty Kumoly
United States
7 months using the app
Edited August 3, 2021

Merci et grand merci pour votre aide Manish et Varun. Vous avez un support hors norme avec des agents serviables et en or. le support fait tout ce qu'il faut pour vous aider et tout vous expliquer. je découvre l'application qui me parait géniale et j'ai appris énormément sur le potentiel de cette application. SAV rapide et efficace

Tristan Vaney
Belgium
7 months using the app
April 30, 2017

AfterShip is great to track all my orders so i don't need to check every single tracking # separately on Shopify!

Case Topia
Australia
7 months using the app
April 6, 2021

The app is great for customers to easily track their orders. easy to use and the support is very helpful.

Rovelt
Hong Kong SAR
7 months using the app
April 13, 2021

Great app and amazing customer service! Definitely would recommend to anyone looking to simplify monitoring your shipments.

GetPlanty
United States
7 months using the app
March 31, 2017

Best app ever! 5 out 5 stars! Really really good!

Futfans
Brazil
7 months using the app
October 12, 2016

This app is a real time saver. Before installing it on another shop I have, I was getting buried with customer service requests for shipment tracking.. now I have 3 Shopify stores and Aftership is one of the first apps I install for each one. If you ship products, it's definitely worth it.

Kitchenpro Home Chef Tools
Canada
7 months using the app
August 5, 2022

Ich nutze es noch nicht lange, aber ich glaube das ist die beste App fürs Tracking etc. support ist auf jeden Fall sehr hilfsbereit.

Petsvida
Switzerland
7 months using the app