Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

April 5, 2014

great app very easy to use, and the best part is that it's free

ThriftyVogue.com
United States
4 months using the app
October 8, 2021

Simple and efficient app, need data to prove. Hope it can be used forever. Customer support is very timely.

dollzall
China
7 months using the app
AfterShip replied October 18, 2021

Thanks for sharing your valuable feedback.

Glad that you liked our app and are also happy with the customer support.

We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com. We would love to see your experience transform into a 5-star rating worth.

Regards,
Rupam
Team AfterShip

April 26, 2021

Customer service was very prompt and extremely helpful! Very appreciated. Would recommend definitely

Zen Horse Saddlery
United States
7 months using the app
August 26, 2021

great app, great functionalities, and amazing support!!! I would recommend it for store looking to have a tracking of the orders for thier customers.

Rimacart
United States
7 months using the app
July 6, 2021

Does exactly what I need it to so, made my page looking more professional and convenient for our customers and Customer Support is very helpful

T1 Motorsports
Canada
7 months using the app
April 16, 2017

This App is great! I don't have to think about tracking and delivery. I just click a button and everything is handled. Perfect!

Weightlossabs
Norway
7 months using the app
February 19, 2021

Very nice app and customer is supportive and helpful very nice app i will recomend this app use this

Pongokart
India
7 months using the app
Edited May 28, 2024

Excelent!
Allot of great functions, and good fast support!

Annla
Netherlands
7 months using the app
March 18, 2021

Bin sehr zufrieden mit der App funktioniert alles einbahnfrei und der support ist auch Klasse danke

saru-jewelry
Germany
7 months using the app
January 17, 2024

Aseem and Nitin were absolutely fantastic. They fixed everything in a timely manner and also taught me a few new features. Highly recommend!

Animate Yerba Mate
United States
6 months using the app