Reviews (4,728)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its real-time tracking feature that keeps both them and their customers informed about order statuses. They find the user-friendly interface helpful for simplifying shipment management and tracking. The responsive customer support is frequently praised for quick issue resolution and valuable assistance. Small businesses particularly benefit from the free plan, which offers access to essential features without any initial investment. The app also features a comprehensive dashboard that integrates seamlessly with Shopify, supports customization, and provides analytical tools to optimize shipping strategies, enhancing operational efficiency.

April 14, 2021

Really Helpful Staff, They helped with my issue with lighting speed
Really Helpful Staff, Good service

FashionAndTings.co.uk
United Kingdom
5 months using the app
February 4, 2014

I just installed this app few minutes ago. Where can you go wrong if they are tracking your shipment?!

Heart 2 Heart (www.Angelheartss.com)
United States
Over 7 years using the app
May 31, 2016

Must have for every store. Easy integration and customers could easily track their orders without leaving our website!

Dreamscape Decors
Canada
5 months using the app
September 15, 2021

Very good service, simple and efficient application with a very responsive and friendly customer service!

Bontreux
France
5 months using the app
July 6, 2017

With additional tracking button really makes a different. Excellent!

Fabuloustyle
Indonesia
5 months using the app
March 16, 2017

As a newbie. We all want a quick and easy way to do our work. when i was searching about how my visitor track there product.I was too confuse but after using this app its very easy and prominent to my customer to track there product and now i am big fan of aftership app

Unitkart
United States
5 months using the app
December 2, 2021

This app is definitely helpful to create a better experience for my customers and keep them in the loop on what is going on with their orders.

Box Of Care
United States
5 months using the app
July 3, 2017

Simple and easy to use. I'd 100% recommend AfterShip to anyone getting into eCommerce. A great tracking app for all your shipments!

Phidget Spinners
Hong Kong SAR
5 months using the app
May 5, 2021

I used this app to help me with my order tracking. I had Anurag one of the support specialists walk me through the entire process, he went out of his way to do screen-share with me and walk me through full integration with my store. Awesome customer support!

Camp Twenty
Canada
5 months using the app
December 30, 2022

Ankit was a really great customer service rep. Walked me through the whole process for Aftership tracking.

Pro Ressurex
United States
5 months using the app