Reviews (4,745)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking and user-friendly interface that suits all tech skill levels. It integrates seamlessly with Shopify, enhancing both operational efficiency and customer satisfaction. The app's free plan is ideal for small businesses, yet it scales well for larger operations. Features like a comprehensive dashboard and customizable tracking options allow for improved branding experiences. Additionally, the customer support team is noted for their prompt and efficient issue resolution.

June 25, 2017

this is a great app helps out a lot!!!

Knivesyouneed
United States
6 months using the app
Edited November 19, 2019

This was great until AfterShip started overcharging us. We had a busy period so we bought a higher plan then needed to downgrade, but they charged us full price and declined to refund.

Support has got worse and their tracking does not always work. Its gone from good to bad.

Looking for an alternative.

Wish Want Get It
United States
6 months using the app
Edited July 7, 2017

When shipping from out of the country, AfterShip gives you and your customers a way of knowing things are going smoothly. A wonderful way to build trust and gain repeat customers. AfterShip is a must have.

Mala Maniac
United States
6 months using the app
May 1, 2022

I used this app to keep track of my orders shipping and customer service usually responds quick and is great overall

Stylish Essentials
United States
6 months using the app
Edited February 28, 2021

我使用此款用来做order tacking page, 听朋友介绍的,自己试用以后感觉还不错,有free plan, 对于刚创业的人来说是不错的选择。操作上也挺简单的,很快就上手了,使用后没有什么烦恼。

Olive Star Inc
China
6 months using the app
January 18, 2022

ist richtig nice die app !!! für jeden Anfänger empfehlenswert und Kundensupport schnelles Antwort also man kann sich nicht beschweren !

Ensone
Germany
6 months using the app
April 19, 2021

The app has great functionality and support took the time to screen share with me to fix my issue I would definitely recommend

StratosFair
United States
6 months using the app
November 22, 2021

quick response and super kind! the functions also work excellent! conversation rate is getting higher for my shop!

MUMMY
Hong Kong SAR
6 months using the app
March 23, 2024

Garvita Helped assist me. I'm Grateful for her assistance!

BandemicCreations
United States
10 days using the app
December 13, 2021

Very good tracking app it sunchronize well all tracking numbers from my Shopify store orders. Excellent customer support which help when need some explenation.

Best Alternative HealthySpine
United States
6 months using the app