Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

July 15, 2015

This is a great app, and great customer service as well!

Ohmybowshop
United States
5 months using the app
October 12, 2020

Easy set up. Only problem that I have is I'm unable to chose manually my local carrier from the dropdown many in the order page.

The Fandom Frenzy
Malaysia
Over 7 years using the app
AfterShip replied October 12, 2020

Thank you for sharing your valuable feedback. In order to discuss the issue further, we have sent you an email on your registered email address.

You can also contact us via the chat option in your AfterShip account or email us at support@aftership.com. We are available 24X7.

May 17, 2017

Awesome! Cannot live without it

Pd Watches
Spain
5 months using the app
April 19, 2016

Aftership is allowing us two accomplish a user friendly linkage of Southeast Asia courier data into the tracking portal, which is saving us a good deal of time. It is also allowing us to facilitate partial order fulfillment. This allows us to keep our subscribers up-to-date.

Jingo And Friends
Singapore
5 months using the app
January 31, 2022

The App is easy to install and use. I'm using Oberlo, so I still have to manually sync the shipping number every time but this app has made tracking a lot easier.
Amazing costumer service.

Tiny Closets
Australia
5 months using the app
October 3, 2023

I don’t have much words All I can say is that I’m impressed by your service keep it up.

MOHIGAN
South Africa
5 months using the app
August 16, 2021

I just began using AfterShip and it is simply amazing! the UI/UX is top-notch and it works beautifully. I must say though that I had a bit of an issue with the integration but the amazing customer support team was there to my rescue. TBH I might have deleted the app if the support was poor but thanks to Himanshu and his amazing service I believe I will be an AfterShip user for the years to come. Quality work team AfterShip.

MHD
Canada
5 months using the app
June 30, 2017

Great free app to help automate your store.

Sarkastik Slurz
United States
5 months using the app
January 2, 2023

Ankit has been very helpful getting setup. Hoping this will really reduce our support tickets. Thank you for all of the help so far.

Palm Golf Co.
United States
5 months using the app
August 2, 2021

Shubham Was great. He went above and beyond and was very patient. He also helped me out with multiple problems. Thank you!

yardmuse
United States
5 months using the app