Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
Refine
-
By rating
good customer service. i spoke with javid and he patiently assisted me on how i can sort out my issue
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Quick and fast response times , I had an issue and the live chat support replied me in less than 5 minutes and solved the issue
Perfect, very good this app, help me to track all my orders thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for the great product. We love it and we recommend it strongly for all e-commerce portals.
Works well, a little bit confuse on set up instructions, but after that, simply my life...
Great app and I think it is a must for most of shopify store owner.
This was my first time using Aftership, I had an issue as the status of the order was only Pending. The customer support I received from Rajat was great. He explained everything very clearly and guided me how to set up everything in my account correctly. Amazing customer service. Thank you!
Very helpful ghgggggvv hhgggggvvggg hhhhhgghhbbgb yhhhhhghhb
i feel very good at customer service, the reply is enough fast and polite! even if i ask so many question, they would be polite to answer one by one.
This app is the best! Works great!