Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.
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easy to install, very user friendly. looking forward to working this new app on my store.
Since we installed AfterShip we see that client have a better experience with tracking their order. We are very satisfied !
I got an problem, Ankit helped me very good and fast.
I recommend this person with 5 STARS!................
Best support ever, Trial has been extended. Might use this in future. Provided tracking link is good and great we love
Customer support was quick to answer all my questions. He also offered a demo if I still had issues.
This app is awesome. If the tracking history can be customized to remove Chinese words will be even better.
$0.10 per record is a bit too high, better if can consider reducing it.
Help has been super helpful
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Awesome app! Very helpful and easy to use! One thing to improve is to prevent some tracking to auto recognize a courier if we already added one. For example, with my recent tracking, I chose China Post as a courier. However, Aftership comes up with another courier which is Purolator for the same tracking number. It confuses the order in Shopify and shows tracking for Purolator instead of China Post. I have to delete Purolator every once in a while because Aftership keeps recognizing that it should be tracked with Purolator, not China Post. But overall, the app is amazing! :D
Let's be real, I cannot find any apps that do their function as well as Aftership. From the UI, the support team responding in literally 1 minute. Props to them! I'd say the best feature for this app aside from its reliability, it is got to be themed. Yes, they do have themes and we can adjust them according to our own brand feels. What a value.
J'ai utilisé cette application pour ajouter un tracking À mon site web afin que de pouvoir rasssurer mes clients, etc. Elle m'a été très utile et j'en suis ravi.