Reviews (4,586)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust tracking capabilities and seamless integration with Shopify. They appreciate its real-time tracking, instant notifications, and user-friendly interface. The app is praised for its affordability, customization options, and valuable insights from its analytics dashboard. The customer support team is frequently mentioned for their responsiveness and expertise. It's considered a game changer for e-commerce businesses, enhancing both operations and customer experience.

Edited October 31, 2016

An App that actually works. More important is to put the Tracking icon on your store page. A customer can then see the Tracking from a place of shipment to the doorstep. It is like being with the driver in the delivery truck.Luv the weekly reports

Jdrmarketing
United States
3 months using the app
August 7, 2017

Friendly staff, easy to use application, great integration with shopify and great outcomes for my business.

Bedsama
Australia
3 months using the app
July 24, 2017

Great app! Great support and a must have if you're shipping products!

Stethology
Sweden
3 months using the app
February 18, 2021

This app solved some of the compliance issues we had with allowing customer self service, the only trouble we ran into was on attempting to setup and invitations of additional users. One of the invited users somehow created a separate instance. Customer support was extremely quick with response and we were able to resolve the issue immediately.

Youtheory
United States
Almost 4 years using the app
AfterShip & Automizely replied February 18, 2021

Hello,

Thank you for your kind words.
We are really eager to know how we can make your experience a 5 star one.

You can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
Mukul Saxena

January 30, 2023

Does absolutely everything I need to do - a little tweaking and I've got branded tracking pages on my site no matter the carrier I use. Well worth it.

Hearth Amore
Australia
3 months using the app
October 12, 2022

The customer service was immediate when I needed to make one quick change. The app is so helpful as well. very pleased.

The Strawberry Roan
United States
3 months using the app
November 20, 2021

So far, I am really enjoying this app. Very smooth all in one package. Customer service is quick, and on point with their systems. This is only day 2 for me, I am having fun installing everything and integrating my business.

https://bestaidhearing.com/
United States
3 months using the app
November 21, 2013

Great Help

Update
Actually is it working Great even with existing orders

Kakis
Singapore
3 months using the app
July 11, 2017

Wonderful app for automating your post-purchase contact

Productive Playing
Singapore
3 months using the app
September 18, 2022

De app werkt super goed en is aan te raden voor dropshippers. Customer service is uitstekend, ze reageren erg snel!

Lumibae
Netherlands
3 months using the app