Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.

June 5, 2017

Amazing application
one of those that is there in the background and does the job flawlessly
Love it!!

Edfragrancesus
United States
2 months using the app
August 6, 2021

I'm using AfterShip for their cool tracking page and order lookup. The support, as always, is fantastic. I highly recommend this and any other Automizely app.

Standard Bar Notions
Canada
2 months using the app
May 6, 2022

Awesome app. Javid from customer service walked me through the whole setup and any questions I had. Gives a real professional look to your site

DeskFlair
United States
2 months using the app
August 27, 2015

Amazing app! Does what it says it does and it's pretty quick and simple. Wish they had an option for a small tracking button to place on the side of your site or the bottom corner. Other than that it is awesome and I am glad to have across this app. A must have for any e-commerce site!

Broken Royalty
United States
2 months using the app
Edited March 22, 2021

good service, good customer service, fast at replying messages and concerns, good at resolving issue

Emporium La Femme
United States
2 months using the app
April 16, 2021

A very easy to use and useful app to help people to track their orders. Thank you for making this app.

Tiffanyx
Singapore
2 months using the app
June 4, 2021

great app with a great support team, thank you so much, I had a good experience with it, a really recommended app!

myluckpet
Afghanistan
2 months using the app
July 6, 2017

I really love aftership, really simple and easy to use. 5 stars!!

Teabottlestore
Canada
2 months using the app
July 8, 2017

Don't have an opinion yet, just giving up to popups asking to leave a review.

Stitchinko
United States
About 5 years using the app
July 25, 2021

I'd love to be able to use the customer notifications with the free plan, but unfortunately that is not available. I wanted the branding removed from the tracking page, and the customer support was great with helping me out. Very friendly and competent.

Seated Home
Canada
Over 3 years using the app
AfterShip & Automizely replied July 25, 2021

Thank you for your valuable feedback.

I am sorry; as of now the feature to send notifications is not available on Free plan.
Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that you always experience the best customer support.

Regards,
Team AfterShip