Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

May 18, 2021

This is a great app, really helpful and fast replying service and staff. Would definitely reccomend to anyone who is wanting a tracking order app.

Kintsugi Fitness
United Kingdom
4 months using the app
March 7, 2017

Has been a great app so far. No complains. Even though I am new and still learning to maximize the advantages of this app, it can cater to my every level of expertise and needs.

Urban Rocker
Singapore
4 months using the app
November 22, 2023

With AfterShip Tracking app, I save valuable thoughts of my customers' parcels reaching their end where acquisition. My reviews oscillate between surveys and customers' thoughts: All practices preserved are critical, particularly if having guaranteed retention in the wending of words and errors in returns. This has aided intuition and augmented growth progressively.

BLAQUE BARBIEE
United States
4 months using the app
December 10, 2021

Buenísima aplicación, tienen un servicio de atención al cliente espectacular, me han ayudado en tiempo record, recomendable 100%

BlockBat
Spain
4 months using the app
June 26, 2021

Der technische Support für dieses Unternehmen steht Ihnen jederzeit zur Verfügung. Dies ist nicht mein erstes, aber das dritte oder vierte Mal. Sie sind immer sehr hilfsbereit. Gutes Zeichen für gute Gesellschaft.

MarcyFashion
Germany
4 months using the app
August 4, 2017

Great app, really has helped me with tracking and deliveries for my site.

Certified Hippie
United States
4 months using the app
May 3, 2014

Really good app. Helped me a lot.

Oozter LLC
United States
4 days using the app
May 1, 2017

This app is fantastic and so easy to setup. It's free aswell what more can I say.

Zentel
United Kingdom
4 months using the app
August 15, 2021

I am new to Shopify, and new to AfterShip also. AfterShip customer service is so quickly and accurate. I am now confident with AfterShip. Thank a lot.

ColorGossipy
Canada
4 months using the app
Edited May 17, 2021

I'm using this app to provide automated tracking info to my customers. I like the way it is designed

lifestyleparadis
Hong Kong SAR
4 months using the app