Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

April 7, 2015

Great App...solved most of our problems. Would recommend!
However, if a section can be added where one can see how and for what the credits are being spent by aftership, this app can become a superstar!
-Hans

MSM Box
India
Over 3 years using the app
August 23, 2021

Shubham was great and very fast in resolving my issue!!! I highly recommend him and the service. Thank you again, Shubham!!

Beauty by Luxx
United States
2 months using the app
October 27, 2013

I would recommend this to shopify owners. I just installed it and so far it looks great. Simple to install, simple to use, and it takes the headache out of checking tracking numbers!
Four stars only because I just installed it. :)

The #1 Tree Stand Experts | Specializing in Hunting Tree Stands
United States
Over 3 years using the app
March 27, 2014

Easy to install, and a great way to keep track of multiple shipments

Acquired Sole
United States
2 months using the app
May 5, 2014

Couldnt be happier, got info at fingertips for customer, if they call, but there not because of the efficient way Shopify and AfterShip work together.

Term Limits For US Congress
United States
2 months using the app
July 11, 2017

Great app, great for new costumes and great for the many person running the website. It creates a better relationship between the buyer and the seller.

Drivenphysique
United States
2 months using the app
July 18, 2021

I'm just now getting mine setup as my store is not yet LIVE, so my rating is solely based on the customer service. Very patient, professional, and prompt. I look forward to using the app for my site.Thank you.

CREATASPARK
United States
2 months using the app
July 11, 2021

This app has made it so much easier for me to see all my orders the tracking number and be able to easily track them, rather than going to each individual order. It also made it much easier for my customers to track their order, directly with their order number and email only.

MC Customz LLC
United States
2 months using the app
Edited May 17, 2021

Excellent customer service with immediate response. Assisted in seconds, inquiry resolved in minutes.

Pluxurr | Shop Online - Fashion & More
United Kingdom
2 months using the app
Edited May 18, 2021

The agent that helped me was friendly. They responded to my request quickly and provided a prompt reply. Quick service.

She Is Fab 2 Pierce Ave, San Jose, Ca, support@thefabchieftess.com
United States
2 months using the app