AfterShip Order Tracking , 4,472 reviews

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
    3.7K
  • 9% of ratings are 4 stars
    424
  • 2% of ratings are 3 stars
    98
  • 1% of ratings are 2 stars
    35
  • 5% of ratings are 1 stars
    205
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

Edited May 18, 2021

The agent that helped me was friendly. They responded to my request quickly and provided a prompt reply. Quick service.

She Is Fab 2 Pierce Ave, San Jose, Ca, support@thefabchieftess.com
United States
2 months using the app
July 18, 2017

AfterShip is a well designed app for Shopify businesses, and is straight forward to use. I would definitely recommend this to e-commerce businesses.

Pokerfanatic
Australia
2 months using the app
January 28, 2014

OMG it is the best. Just like having my own Logistics Department! Fast reliable and best of all easy to use! Highly recommend.

Imagination Unlimit'D
United States
2 months using the app
March 1, 2022

Great customer service! Quick response. App easy to use. I have tried many apps before and this one is the best.

TEK & CO
Morocco
2 months using the app
July 20, 2017

Eases peace of mind knowing that your customers have up to date delivery notifications. Wonderful application for any Shopify store!

Fitnessfam
United States
2 months using the app
October 21, 2013

Perfect App to keep customers updated about shipping and delivery. Adds an extra customer service level to your store. Easy to use and install.

VIDCAT
United States
2 months using the app
November 5, 2021

communication is great, customer service is available instantly! love that. I have not use the app yet because my store isnt open but I am already loving the support.

High/Landz
United States
2 months using the app
June 25, 2014

this app is a logistics life saver

Thug Ave
United States
2 months using the app
August 22, 2021

Great app and such a very good support. Just solved an issue in a matter of minutes. I recommend their app

Home Sulotion
Romania
2 months using the app
April 27, 2017

Awesome app! Just started using it and can already see the magic! Can't wait til it works the massive business I'll be producing!

https://thehomeimprovementmart.com

Thehomeimprovementmart Com
United States
2 months using the app
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