Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

December 10, 2013

Just started using AfterShip, but it is already making my life easier!!! Great App!!

shopmaluka
United States
2 months using the app
July 12, 2021

This app is great! Their support was super friendly and helped me resolve my errors quickly and efficiently.

Smart Shipping Supply
United States
2 months using the app
November 2, 2021

Fast, efficient, and clear are the adjectives that define this application. No headaches with the settings

Belegance
Switzerland
2 months using the app
April 20, 2023

I had some questions that were left unanswered and Ankit was very proactive enough to inform me we can do screen sharing so he can further assist me! Very professional and proactive Customer Service!

zoroz®
France
2 months using the app
March 29, 2023

amazing app, amazing support.
you are the best guys
i highly recommand this app to everyone..easy to use

Elite Decor Shop
United Kingdom
2 months using the app
February 22, 2021

I am intending to use this app for my customers to track their orders. The app worked fine in my testings and helped me reduce the effort. The support is great to thank you for that

Calmer.Thelabel
United Kingdom
2 months using the app
November 18, 2022

DO NOT INTEGRATE YOUR CREDIT CARD INFORMATION WITH THEM, THEY WILL KEEP CHARGING EVEN THE SUBSCRIPTION IS CANCELED. AND SUPPORT WILL NOT HELP YOU TO SOLVE THE PROBLEM.

Sheseelady
United States
About 4 years using the app
AfterShip & Automizely replied November 18, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're trying to connect you over email so that we can help you with the issue you are facing regarding the Payment for AfterShip.

We are actively working on your concern please be assured.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

April 1, 2017

Aftership is an amazing feature to keep your customers out of the dark and always satisfied with there orders!

Crowd Three
United States
2 months using the app
March 28, 2016

I think this app is one of the more useful free apps on shopify, its especially helpful when your customers are awaiting a delivery and you are able to tell them when to expect it, it gives your website a much more professional feel.
thanks for the great app guys
love annmarie reddie @mums-beauty-club

Mums Beauty Club
United Kingdom
2 months using the app
April 9, 2017

Great app and easy to install

https://simplifybox.com

Simplifybox
Thailand
2 months using the app