Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

February 28, 2017

Awesome app. Does exactly what is says :D

Metalaholic
Jordan
4 months using the app
March 26, 2020

Very nice and helpful app. But doesn't show clearly if any added fees will apply in the future. But for now, I am satisfied

KnotFree
Denmark
4 months using the app
September 16, 2021

It seems good but I need more time to explore it and use it. I just recently signed up and I'm still trying to figure it all out.

Acespadegeneral
United States
4 months using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 3, 2017

App works as intended. Good work.

Gabes Collectibles
United States
4 months using the app
October 12, 2021

Thanks Himanshu, great and fast help ! i had a great experience with this support, reactivity and profesionnal ! recommand

myhome
France
4 months using the app
September 25, 2023

Very good app

Tam's Online Store
Vietnam
4 months using the app
July 25, 2017

There are a lot of apps for Shopify, the good, the bad and the...well not so useful. There are only a few apps however that are indispensable and Aftership is definitely one of these indispensable ones. Glad we found it, it's making a great and powerful difference to our shop. Check it out, you won't be disappointed.

Gmi Guitar And Music Institute Online Shop
United Kingdom
4 months using the app
October 9, 2023

Shreyasi was very helpful and knowledgeable on getting my shipment page attached to my store.

TryXtravl
United States
4 months using the app
September 24, 2023

I recommend this app because it gives a free service for a start up business and the customer service is awesome.

Dreamy Creatures
Philippines
4 months using the app
July 30, 2017

so far so good, simple and useful... but about the email notifications sent to customers, im not sure where/how to check and if it actually went through

The Shopasaurus
Malaysia
4 months using the app