Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

November 7, 2023

Very useful application. Fast Support, I'm satisfied :)

Chest of Prints
Poland
4 months using the app
March 28, 2024

Very helpful customer service from Rajat! No long wait time. He was able to cancel my subscription for me and was very pleasant and helpful! Made sure all my questions were answered before ending the chat. Thanks again!

Sophie's Foodie Book Store
United Kingdom
2 months using the app
May 2, 2017

Hello Guys, Excellent!!!!! Thanks a lot.

Worldwidepremiumstore Com
Mexico
4 months using the app
September 20, 2021

very easy to use so far, it guides you on how to connect your Shopify store to here. set up was easy I hope the rest is as good.

Adornment Meraki
Canada
4 months using the app
AfterShip replied September 20, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

Regards,
Rupam
Team AfterShip

March 17, 2021

Great app and very helpful customer service! I love the array of different services they offer. I would definitely recommend them :)

Bark Fifth Avenue
United States
4 months using the app
December 20, 2021

l'équipe aftership réponde assez vite et sont efficace, cela fait peut de temps que j'ai cette application, je ferais un retour plus détaillé plus tard

Faministe
France
4 months using the app
AfterShip replied December 20, 2021

Merci pour vos précieux commentaires. Nous sommes heureux de savoir que le support client AfterShip est efficace et rapide à répondre.

Il est toujours agréable de comprendre les exigences de nos utilisateurs afin que nous puissions répondre à leurs attentes et offrir une expérience engageante.

Si vous avez besoin d’aide avec l’application, n’hésitez pas à nous contacter. Notre « équipe d’assistance » est disponible 24h/24 et 7j/7 pour vous aider. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à:

support@aftership.com

Nous ferons de notre mieux pour nous assurer que votre expérience avec nous vaut une note de 5 étoiles

Cordialement,
Rupam
Équipe AfterShip

March 19, 2024

Guter Kundenservice!

DOGGYBEARZ
Germany
2 months using the app
July 5, 2022

Quiet easy to use for new users, set up was fast too. customer support was fast and efficient. all issues solved and even emailed.

DealtaDealdesigns
Australia
4 months using the app
September 28, 2014

great app easy to use a must have

WonderlandWoods
United States
4 days using the app
August 10, 2021

Nice app with kind support. The Order pages look really professional and make your store look like an established retailer.

app-ons.com
Netherlands
4 months using the app