Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive order tracking features, even in the free version. It's praised for its seamless Shopify integration, real-time updates, and intuitive interface. The app is budget-friendly and offers valuable insights through its analytics dashboard. Merchants appreciate the customization options and the branded tracking page, which boosts customer trust. The customer support is noted for its quick response and expertise. The live order tracking feature is described as a game-changer, providing real-time updates to both merchants and customers. The app is recommended for its efficient order management, exceptional customer service, and robust analytics and reporting features.

March 28, 2016

I think this app is one of the more useful free apps on shopify, its especially helpful when your customers are awaiting a delivery and you are able to tell them when to expect it, it gives your website a much more professional feel.
thanks for the great app guys
love annmarie reddie @mums-beauty-club

Mums Beauty Club
United Kingdom
2 months using the app
April 25, 2022

Great app and the free features are incredible, even compared to some of the more expensive apps. Highly recommend, this my go-to app for both my dropshipping stores.

hairlaidy
United States
2 months using the app
November 24, 2021

Having a personalized Shipment tracking page really provides authenticity and peace of mind for your clients as well as raise the bar on your stores credibility. Aftership is amazing at this and their support is Fast to respond and help you with anything problem you need related to their app. HIGHLY RECOMMENDED!

AndreaGioco
United States
2 months using the app
July 5, 2017

AfterShip has had fantastic customer service.Their "Returns Center" product is excellent!

Enplug
United States
2 months using the app
March 29, 2021

I love this App and they have great customer support! I hightly reccommend this app for your shopify store.

Art Projector Table
United States
2 months using the app
Edited May 22, 2020

This app support is ridiculous. Anurag Pal, the lazy guy that dont want to help me with any of my problems. His words "AfterShip is just a tracking app, contact your courier for support"

Fuss Company®
Brazil
About 4 years using the app
May 17, 2021

Very good support, Im very hepy, I rekomend very much this app. Support is very atencisius.Goooooood

World Market Zip
Sweden
2 months using the app
Edited May 6, 2021

I really enjoy this service thus far and it has made it easier for my customers to track orders. Customer service was very helpful!

Informed Modern™
United States
2 months using the app
July 21, 2021

very good experince with aftership products i like this app very much grate trucking of products any very good detaling

WizeXcoos
United States
2 months using the app
Edited May 18, 2017

Have been setting up the aftership tracking for 1 month. It has been serving my toddler boutique, The Top Drawer (www.thetotdrawer.com) very well. The online store is selling top-drawer quality of toddler fashion items for boys and girls, 0-7 years old. The app helps to track these shipment, I am happy with it and my customers are happy.

So far everything works perfectly, useful and free for small business start-up

The Tot Drawer
Singapore
2 months using the app