AfterShip Order Tracking , 4,496 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust features, seamless integration, and exceptional customer support. They appreciate the real-time tracking, instant notifications, and user-friendly interface, even in the free version. The app's affordability, valuable analytics, and superior customization options are also praised. The customer service is noted for its responsiveness and commitment to merchant satisfaction. Merchants recognize the app's ability to streamline shipping, enhance customer experience, and boost customer loyalty.
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Aditya was absolutely amazing in helping me with a few questions that I've had. She was very kind, very helpful and overall my experience with her as well as AfterShip has been amazing.
Customer support is poor. Their software broke and they kept pointing me at Cloudflare to fix it when it was their implementation that had issues (specifically with SSL on the tracking and returns domains).
Way overpriced for the software. Would've cost about $15,000 a year for it but customer service is so poor that I decided to do without it.
Hi Umzu team,
Our enterprise sales team will reach out to you. We are in process of fixing the domain issue for returns and will sort it out this week.
I am sure you will give us a chance to rectify these problems and your experience will be much better from hereon.
Best,
Shahbaz
helped me extend my trial. Thank you. And since you are FORCING me to do a minimum of 100 characters, I will go on and on until I 've reached that number.
It was super easy to get tracking for my customers, even if I didn't know what I was doing, it worked LOL. And when I had a question, someone helped me in like 1 minute. Love it!
The best and most helpful app so far. I wish I had this app in my store when I started out. Thanks guys for automating my business free of charge.
I just got much help from Amish. So helpful! He went the extra mile in helping me with numerous things concerning my tracking pages and connections etc. So friendly and patient. I highly recommend you choose Aftership. I am super impressed. Eventually chat was getting difficult to explain my issue, so Amish even took the time to help me over voice call on Google Meet. Many Thanks Amish! You are one of the reasons why I will stay with Aftership.
Great addition to my site! Highly recommended!
this is a good app , it free i recomment
I don't know yet. I didn't get a sale yet so I'm waiting to try it? It looks easy to use from the video.
Great tool for tracking and managing packages after shipment. thanks!