Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

August 26, 2021

perfect service .. costumer service is fast and helpfull!
it's easy to use and for any question they help you streight away.

LA ISLA FIT
Spain
About 2 months using the app
April 2, 2023

A very useful app, the team is very professional, and the response speed is also very fast, I like this app very much

Ever-Pretty FR
Hong Kong SAR
About 2 months using the app
November 30, 2021

POUR LES BOUTIQUES FRANCAISES ATTENTION..
Les notifications sont en anglais, vous envoyez donc les notifications en france en anglais et si vous voulez les mettre en français vous devez payer 107 euros par mois, du délire.. autant dire que les boutiques françaises ne peuvent pas utiliser aftership à moins de payer très cher.. adieu, je vais chercher une autre application.

SAONI Boutique
France
Over 3 years using the app
AfterShip & Automizely replied November 30, 2021

Je suis désolé d'apprendre que vous craignez que les notifications soient envoyées en anglais au lieu du français et que vous ayez dû payer 107 euros/mois pour recevoir les notifications en français. Veuillez accepter mes sincères excuses pour l'expérience que vous avez vécue.

Votre avis a été enregistré. Vous êtes notre précieux utilisateur et nous nous engageons à fournir le meilleur support à tout moment. C'est pourquoi nous aimerions en discuter davantage avec vous. Nous allons sûrement résoudre tous vos problèmes et veiller à ce que vous soyez satisfait de nos services.

Notre « équipe d'assistance » est disponible 24 heures sur 24, 7 jours sur 7 pour vous fournir de l'aide et résoudre tout problème que vous pourriez avoir.

Vous pouvez toujours nous contacter via l'option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com

Salutations,
Rupam
Équipe après le navire

April 3, 2021

great customer service. the responded in the chats in good timing even though it was late in the night.

Coffee and Cream
United States
About 2 months using the app
Edited July 14, 2017

Great app for tracking shipments. Makes life easier for us and for our customers. Exactly what we're looking for.

Ses Emergency Supplies
Canada
About 2 months using the app
March 14, 2022

the support is perfect, they answer any time with no delays. I'm using the free plan and am so satisfied.

ParsiBeauty
Australia
About 2 months using the app
August 15, 2017

Just perfect! Has a host of providers that are mapped and returns results accurately. The best part? It is free to get started. What more can you ask for?

Amrak1
India
About 2 months using the app
August 31, 2015

Came very highly recommended. Love it so far. Thanks

Rogersdeals
United States
About 2 months using the app
February 8, 2023

Very helpful app. Helps me keep track of all my shipments by carrier date, etc. and tech support is great!

Whalebird Kombucha
United States
Almost 3 years using the app
AfterShip & Automizely replied February 9, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 10, 2015

I love this app!!!! I am using the free app right now as I am just starting to build my website orders. So far it is working great. Thanks!

Jjsgems
United States
About 2 months using the app