Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

August 26, 2020

I really like the layout of this app! There are many features of this app that includes having a return center!

Erynx
United States
3 months using the app
Edited July 19, 2017

Absolutely a must have app for any and every E-commerce business! This app allows me to be more organized and run my business much smoother.

Best App Ever!

The Good Stuff Spot
United States
3 months using the app
August 27, 2021

I start using this app and I had few questions about the app. First how to import it in my shopify store, the how to track my orders and the support was so nice to show my screenshots of how to that in few steps. Thanks for your good work guys, Big UP :)

Kitchenboxx.com
Bulgaria
3 months using the app
May 8, 2023

Friendly service, everything was explained to me efficiently and quickly. I got an extra 7 days for free. Great app on the store.

Shinepaws
Poland
3 months using the app
April 18, 2022

Should have installed this earlier. Straightforward easy to use. The team explained it well. You can search for order number/customer name when presented with a tracking number that has issue which shopify is unable to search/index. Display recent tracking status in a list. Customers are updated from time to time via email. Gets to upsell via email. You can also edit the interface. Cool

WPL RC Official Store
Malaysia
3 months using the app
October 27, 2021

AfterShip's platform is quite intuitive and easy to use. I highly recommend it to all e-merchants who are concerned about satisfying their customers.

Softskinplus
United Kingdom
3 months using the app
AfterShip replied October 27, 2021

Thanks for sharing your valuable feedback.

Glad that you liked our app.

We are open to your suggestions. You can always contact us via the live chat option available on your account or email us at support@aftership.com.

We would love to see your experience transform into a 5-star rating worth.

Regards,
Team AfterShip

September 18, 2023

Ankit was very pleasant and helpful. He took time for me and helped me solve the problem. High-level service. Best regards

Kids & Me
Poland
3 months using the app
July 9, 2017

great app. thanks! works wonders.

Dvinelift
United States
3 months using the app
March 30, 2017

This app is extremely convenient, I love everything about it!

First Class Posters
United States
3 months using the app
September 9, 2023

Had a conversation with Aditya and she solved all my issues, really really nice App and a perfect support!!! Thank you!

Valérie Beauté©
Germany
3 months using the app