Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

February 19, 2024

Nitin helped me work out an issue quickly and professionally! Still yet to use all the functionality of the app but the support was very responsive.

Tucann America
United States
2 months using the app
April 4, 2024

Fast replies, and I just downloaded and I got and got extension trail days. Thank you.

Abrasia's Boutique
United States
About 2 months using the app
AfterShip replied April 5, 2024

Thanks for your valuable feedback. We're delighted to hear that we were able to assist you promptly. We hope your experience with the app lives up to your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

July 12, 2017

Very helpful application :) highly recommended

Bluesapphire
France
3 months using the app
November 12, 2023

thanks very much for Ankit's very good service .

LCDPARTS
China
3 months using the app
December 7, 2023

good

CozyCocoon
United States
3 months using the app
March 7, 2017

Great app! Is so user friendly and easy to use...recommended app for everyone who has an ecommerce business!

Colouring Books For Adults
Australia
3 months using the app
June 28, 2017

Great app! :) Highly recommended, almost every ecommerce specialist I've talked with told me to download this app for tracking & delivery!

Creativemonday
Cyprus
3 months using the app
April 14, 2021

Prodotto ottimo , assistenza sempre presente e rapida nella risposta.
La pagina di tracciamento permette diverse customizzazioni utili ad modellare la pagina alle caratteristiche del proprio sito

My Kitchen Store Italia
Italy
3 months using the app
September 20, 2023

Ankit Pathak was a very helpful assistant while setting up the app.

Relace
Belgium
3 months using the app
March 23, 2024

instat issue resolve, understabd problem quickly

Fullboddy Female Sexdoll Queen
India
About 2 months using the app