Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive tracking features, even in the free version. It offers real-time updates, customizable notifications, and integrates smoothly with Shopify for a unified shipping dashboard. Merchants value the ability to personalize customer emails and automatic updates. The analytics dashboard is praised for providing useful insights to optimize shipping strategies. The customer service is often commended for its promptness, expertise, and dedication to merchant satisfaction. This app is seen as a cost-effective solution that enhances customer loyalty through effective tracking-based communication.

August 16, 2017

This is a great platform and easy to use

Go Getters Gear
United States
About 1 month using the app
Edited November 18, 2020

Unfortunately, after over 2 years of using this app, I have to change my review. I really loved this app but in 2020 it was getting worse and worse... First, tracking statuses from French Post were not updated so my integration with other app (Judge.me review app) didin't work and my customers didn't receive any demand about reviews and, of course, were not notificated about their shipments. Than, after I let them know about this issue, they changed something in their API I think and few days ago I realized that since 120 days at least (because I can't see any further history) they add my tracking numbers by French Post twice! Once it's added by Shopify integration and the second one is by their API. So I was overbilled for months! You better check your bills if they don't double your tracking numbers. And as a solution they told me to remove the Shopify integration so the tracking number would be added only once... What?! And what about other features for my store which this app should give me? And what about all my money which I already overpaid for all these months? They really don't even feel guilty for all of this and me, I feel robbed. So, after two years I have to uninstall this app because I don't trust these people anymore. Too bad. I'm switching to another app.

S Medio
Poland
Almost 3 years using the app
May 26, 2017

Very good. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Alixpressworld
Vietnam
About 1 month using the app
April 16, 2017

Really cool App that allows you to keep track of shipping updates and tracking

Tr3asur3s
United States
About 1 month using the app
April 2, 2021

The best tracking app!! I have tried a lot and I really could't find one which provides my needs, then I decided to try this one for my site and it works very well even the free version!! I recommend it. I also download the app for myself

Cuty Studio
Italy
About 1 month using the app
May 15, 2021

Thanks to the support that helped me solve my problem, responsive service. good job thank you for your time

Hair Angels
Germany
About 1 month using the app
March 23, 2021

Amazing tool to streamline logistics! I highly recommend for Shopify users who manage several suppliers and sales funnels.

Enthusiast Brands
United States
About 1 month using the app
August 1, 2017

bien bien super chouette site, ok bravo

Handlook
Belgium
About 1 month using the app
October 29, 2013

I just uploaded this app and already tracked a package! I love that it tracks everything and is free.

Vintage Fibers
United States
About 2 years using the app
October 13, 2021

Os produtos da Automizely estão de parabéns. Bons preços e serviços, para quem está começando super atende e são de qualidade. Recomendo o de rastreio e o de reviews que são os que eu uso atualmente.

KWAMI STORE
Brazil
About 1 month using the app