Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

October 19, 2017

Just trying it out. Let's see how it turns out and if it does what it says it does.

Maidinabox
India
3 months using the app
July 4, 2021

Couldn't ask for better customer service! Their response time is under a minute to a representative on their live chat.

Civilian Spy
United States
3 months using the app
May 7, 2017

One day i saw an email from my customer. he ask about when his order comes. then i had to give clear information about his order. then i start to search about how can i give better shipment details to him. then i found Aftership from shopify app store. then i did quick search about aftership to know how it can benefited my customer then i found some good information about aftership and i decide to try it.
and i install it into My store and send email to the customer with the tracking number and link of track my order page that i create by afterhsip in my store. after few hours he reply me back and he was very happy about it. i'm so happy about aftership because it helps me to satisfy my customers.
i love AfterShip, its awesome.

Dishanstore
Sri Lanka
3 months using the app
February 16, 2021

They helped me with a very complicated issue of courier and updating my tracking information. They were quick through live chat, and very pleasant to work with!

Tumble
United States
3 months using the app
March 23, 2024

instat issue resolve, understabd problem quickly

Fullboddy Female Sexdoll Queen
India
About 2 months using the app
Edited January 28, 2020

Here is my feedback. How many emails are you going to send me for a review. I have not even had a chance to use the app yet and now it's a nuisance with the reminder emails.
Enough said!!!

Gadgetocity
United States
3 months using the app
March 30, 2024

Ysina
United States
About 2 months using the app
March 25, 2024

Great amazing

TEEQ
United Kingdom
About 2 months using the app
September 4, 2021

Great app. Easy to use. Support very helpful as well when I needed some answers they were quick to help.

Pawfecto Pet
Australia
3 months using the app
Edited April 28, 2020

I used this app but it didn't work well regarding some bugs when I tried to track stuff. The support team for the app is good though, but I wish I knew that before wasting money to see that I couldn't track orders that were being shipped. Is a good app but try it before paying...

Feel Greater Now
Uruguay
3 months using the app